LiveCareer-Resume

client representative resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Drawing blood
  • Quality control
  • Proper storage procedures
  • Sharps disposal
  • Patient education
  • HIPAA
  • Sanitation and sterilization
  • Problem resolution
  • First Aid/CPR
  • Customer service
  • Quick books
  • Team building
  • Organization
  • Book keeping
  • Accounts receivable
  • Saraplus
  • Microsoft
  • Scheduling
  • Weebly
Experience
Client Representative, 11/2020 to Current
Blitt & Gaines P.C.Vernon Hills, IL,
  • Greeted incoming customers to provide immediate, friendly and knowledgeable support.
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Managed and updated physical and digital client account information to keep records accurate and current.
  • Reached out to current and prospective clients to assess needs and recommend telecom offerings.
Administrative Assistant, 06/2020 to Current
Dixon ValveQuarryville, PA,
  • Assisted in opening of the company reviewing and editing all documents for accuracy and grammar.
  • Keep track of invoicing and payments.
  • Helped draw up employee handbook.
  • Enter all invoice payments into spreadsheet and provide bill breakdown via materials used and labor hours.
Cashier, 09/2018 to 10/2020
Tommy BahamaCentral Valley, NY,
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Restocked workstation with supplies and ensured out of stock items were communicated to management.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Accurately made change for cash transactions.
Phlebotomy Technician Extern, 11/2016 to 12/2016
Pacific Medical CentersMission Hills, CA,
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples..
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Built trust and minimized patient discomfort during phlebotomy procedures through confidence and calm demeanor.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Handled all delegated tasks, including blood draws and specimen transport.
  • Earned reputation for good attendance and hard work.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
Supervisor, 07/2013 to 05/2016
AvantorMaine, ME,
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Monitored available products and suggested items to reorder.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Provided friendly and knowledgeable service to all guests.
  • Loaded and unloaded delivery truck to maintain store's inventory.
  • Maintained tidy, clean and trash-free work areas.
  • Answered phone calls to help customers.
  • Greeted guests and assisted with questions and orders.
  • Set up office by performing system set up and completing sales log.
  • Monitored staff members' during daily routines to manage safety, conduct and procedures.
  • Prepared and set up POS payment system.
  • Observed safe work practices and procedures as instituted by the company to promote personal and team protection.
Office Assistant (seasonal), 01/2013 to 05/2016
Chs IncCheney, KS,
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Dispersed incoming mail to correct recipients throughout office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Monitored calendars and scheduled appointments based on plumber availability.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Filed receipts and paperwork to be scanned for tax preparation
Cashier, 01/2013 to 06/2013
Universal Health ServicesSan Angelo, TX,
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Verified orders and bagged items for easy transport.
  • Organized food items on serving trays and in carry-out packages in preparation for delivery of completed orders to customers.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
Education and Training
Phlebotomy Technician Certificate: Phlebotomy, Expected in 10/2016 to Medical Educators - Chesterfield, VA,
GPA:
  • 3.8 GPA
  • Ranked in Top 3 % of class

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Resume Overview

School Attended

  • Medical Educators

Job Titles Held:

  • Client Representative
  • Administrative Assistant
  • Cashier
  • Phlebotomy Technician Extern
  • Supervisor
  • Office Assistant (seasonal)
  • Cashier

Degrees

  • Phlebotomy Technician Certificate

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