Driven and dedicated consultative sales executive for Press Ganey for 15 1/2 years while raising 2 beautiful children. Grew and retained clients in as many as 7 states in my tenure at Press Ganey. Most recently focused on building a $4.8 million book of business in the greater Chicago area. Built Executive relationships to enable clients to excel in patient experience and quality improvement. Gained knowledge of government reforms and their financial impact on our clients. Achieved $3 million sales club in 2008, and Press Ganey club trip winner in 2010.
Drive health care performance improvement to achieve excellence in patient experience, and clinical and financial outcomes by selling Press Ganey solutions.
Lead client relationships within my region, including, sales, client growth, profit and retention.
Responsible for developing and managing the strategy and plan for each client.
Engage hospital executives in patient, employee and physician satisfaction to improve quality and optimize reimbursement.
Utilize analytics and Press Ganey survey results to identify opportunities for improvement.
Present results to hospitals executives and staff.
Patient Experience Expert for the hospital
Post MBA Residency
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