Client Advisor Resume Example
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CLIENT ADVISOR
Summary
Performance-driven professional with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Dependable, flexible, and a strong closer.
Skills
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Experience
Sales AssociateDec 2019 to Current
Crane Co. － Miami , FL
Crane Co. － Miami , FL
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Negotiated and closed deals with minimal oversight.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Oversaw customer test drives and demonstrated standard and optional features.
- Filled out paperwork to register vehicles and complete sales.
- Met incoming customers at door to guide through showroom and sales lot.
Client AdvisorJan 2019 to Nov 2019
Crane Co. － NY, State
Crane Co. － NY, State
- Stayed up to date on store promotions, payment policies and security practices.
- Recommended optimal merchandise based on customer needs and desires.
- Educated customers on product and service offerings.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Recommended merchandise to customers based on needs and preferences.
- Filled out paperwork to register vehicles and complete sales.
- Adhered to all standards of quality and service as well as regulatory requirements.
Sales ManagerOct 2017 to Jan 2019
Richemont － White Plains , NY
Richemont － White Plains , NY
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Created and finalized quotes to complete deals between company, vendors and customers.
- Tracked monthly sales to generate reports for business development planning.
- Developed and implemented new sales strategies to update product lines.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Account and Office ManagerJan 2015 to Oct 2017
Alterra Mountain Co － Mammoth Lakes , CA
Alterra Mountain Co － Mammoth Lakes , CA
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Keyed in customer contacts and delivery dates to update details in company databases.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Cultivated and developed customer relationships to enable sustained revenue growth.
Education and Training
High School Diploma, General Courses2016Littlestown Area Senior High School － City, State, United States
Honor Roll 2016 3.7 GPA
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Littlestown Area Senior High School
Job Titles Held:
- Sales Associate
- Client Advisor
- Sales Manager
- Account and Office Manager
Degrees
- High School Diploma , General Courses 2016
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