LiveCareer-Resume

client advisor resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Performance-driven professional with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Dependable, flexible, and a strong closer.

Skills
  • Relationship selling
  • Sales expertise
  • Documentation and recordkeeping
  • Client account management
  • Negotiation Tactics
  • Energetic self-starter
  • Outgoing personality
  • Reliable and punctual
  • Excellent communication skills
  • Excellent multi-tasker
  • Strong interpersonal skills
  • Extensive Microsoft Office knowledge
  • Problem solving
  • Business knowledge
  • Expert cross-seller
  • Team player
Education and Training
Littlestown Area Senior High School Littlestown, PA Expected in 2016 High School Diploma : General Courses - GPA :

Honor Roll 2016 3.7 GPA

Experience
Crane Co. - Sales Advisor
Miami, FL, 04/2022 - Current
  • Responded to inbound leads and directed to appropriate party to drive sales.
  • Worked closely with marketing department to optimize strategic initiatives.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Performed sales consultations and educated clients on products and services.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Prospected for new business using databases and other strategies to generate sales.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Created schedules and monitored payroll to remain within budget.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Supervised employees through planning, assignments and direction.
  • Administered employee discipline through verbal and written warnings.
  • Tracked monthly sales to generate reports for business development planning.
  • Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
Crane Co. - Sales Advisor
NY, State, 12/2019 - 04/2022
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Negotiated and closed deals with minimal oversight.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Filled out paperwork to register vehicles and complete sales.
  • Met incoming customers at door to guide through showroom and sales lot.
Richemont - Client Advisor
White Plains, NY, 01/2019 - 11/2019
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Filled out paperwork to register vehicles and complete sales.
  • Adhered to all standards of quality and service as well as regulatory requirements.
Alterra Mountain Co - Sales Manager
Mammoth Lakes, CA, 10/2017 - 01/2019
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Tracked monthly sales to generate reports for business development planning.
  • Developed and implemented new sales strategies to update product lines.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
La Bella Italia - Account and Office Manager
City, STATE, 01/2015 - 10/2017
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Keyed in customer contacts and delivery dates to update details in company databases.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Cultivated and developed customer relationships to enable sustained revenue growth.
Company Name - Home Furnishing Consultant
City, State, 10/2022 - Current
  • Greeted customers and offered to assist with showroom navigation and selecting products.
  • Discussed financing options, pricing and current promotional offers.
  • Asked open-ended questions to understand customer needs and style.
  • Upsold customers on protection plans, warranties and coordinating products.
  • Coordinated with teammates and clients to schedule deliveries.
  • Maintained appealing and sparkling clean showroom by arranging and straightening furnishings.
  • Analyzed actual financial results to budget, preparing variance reporting to functional groups.
  • Created and updated financial reports on frequent basis to present information to leadership teams.

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Resume Overview

School Attended

  • Littlestown Area Senior High School

Job Titles Held:

  • Sales Advisor
  • Sales Advisor
  • Client Advisor
  • Sales Manager
  • Account and Office Manager
  • Home Furnishing Consultant

Degrees

  • High School Diploma

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