Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Self-motivated professional with over 16 years experience in banking environments.
Highly experienced in customer service and has the ability to handle high volume of customers' demands. Possess strong communication and critical thinking skills. Works effectively on teams, as well as independently.
Highlights
Strong organizational skills
Courteous demeanor
Active listening skills
Sharp problem solver
Energetic work attitude
Large cash/check deposits expert
Top sales performer
Customer service expert
Accomplishments
Outstanding employee of the year.
Teller of the year.
Exceed above and beyond quarterly goals.
Notary Public
Experience
01/2006 to 07/2016
Client AdvisorFifth Wall – Hartford, CT,
Established new customer accounts including checking, savings, lines of credit and loans.
Trained employees on cash drawer operation.
Processed cash withdrawals.
Adhered to Bank's security and audit procedures.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Loaded consumer loan applications into the loan processing program.
Examined checks for identification and endorsement.
Maintained confidentiality of bank records and client information. Directed specific questions to appropriate branch personnel.
Delivered prompt, accurate and excellent customer service.
Accessed and verified customer profiles information online when necessary.
Informed and recommended product and services that benefit customer needs
2004 to 2006
Personal Banker/TellerSimmons Bank – Florissant, MO,
Verified customer identity and open accounts.
Accessed and verified customer profiles information online when necessary
Monitored internal and external Wire Transfers
Reviewed checks for negotiability and examined endorsements
Placed deposit holds, disclosed funds availability to customers.
2001 to 2004
Customer Service Representative/TellerGlacier Bancorp – Yuma, AZ,
Used teller system to accept deposits, cash checks and make payments.
Accepted customer transactions and cash deposits or make payments.
Balanced cash drawer at the end of each working day.
Education
Expected in
Associate of Applied Science: Business Palm Beach State College - , GPA: Business (still pursuing)
Expected in
Diploma: Business Aabboutnutt Gallimore High Jamaica - , GPA: Business
Skills
Balance funds, Access, Excel, Microsoft Office, PowerPoint, Quick Books.
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