Experienced in operation management, community relations, organizational audits, consulting, public relations, and media relations, and project management.
Expert in all aspects of employee supervision, implementing policies, guidelines and organizational procedures, analysis of studies and reports, coordination with senior management to develop and implement initiatives and projects, development of special programs, and all related administrative duties.
Expert in the use of Microsoft Word, Excel, Access, Windows 10, E-mail, Internet Access, and PowerPoint
Noted for working independently without the need for direct supervision or as part of a team concept, and excellent human relations and interpersonal abilities.
Extensive experience with volunteers, recruitment, training, and motivation of staff and volunteer groups.
Demonstrated leadership and supervisory qualities; trained in listening skills, research and analysis, interpersonal relations, problem solving, and staff motivation. Extensive documented and successful experience in positions of significant responsibility. As an expert I provide others with approaches and tools necessary to solve problems and improve processes.
Strong communication skills demonstrated through effective interaction with civic leaders at all levels of Federal, State and City government, presentation-making, production of detailed written strategic plans and analyses, group presentations, volunteer training, editing and production of detailed reports and memos, meeting facilitation, and VIP relations.
Computer and software applications skills for MAC and Dell PC, including Microsoft Office XP, Windows 10, Adobe captive 9, word processing and database programs
Consistently noted by management, department heads, staff, and community members for superior detail-oriented management skills, ability to prioritize tasks to accomplish
Maximum results, timely completion of projects, and solving organizational problems with innovative solutions. Extensive experience with volunteers, recruitment, training, and motivation of staff and volunteer groups.
Demonstrated leadership and supervisory qualities; trained in listening skills, research and analysis, interpersonal relations, problem solving, making timely decisions and staff motivation. Extensive documented and successful experience in positions of significant responsibility. As an expert I provide others with approaches and tools necessary to solve problems and improve process.
Lean Six Sigma
Quality assurance controls
Planning and coordination
SodexoChicago, ILChief Engineer07/2018 to 08/2020
Developed and implemented plans for routine preventative maintenance.
Analyzed system functions, budgets and objectives in order to determine needed changes.
Improved cost-efficiency and output of diverse facility equipment through corrective maintenance, repair and calibration.
Directed team of of ten engineering staff managing Engineers and Custodians.
Maintained entire infrastructure and compliance documentation including building drawings and federal, state and local permits and environmental reports.
Administered hands-on instruction in basic maintenance, safety and troubleshooting procedures.
Identified facility deficiencies, incorporating repair actions into maintenance procedures schedule.
Assisted in development of corporate plans, including infrastructure upgrades, equipment replacements and building modifications.
Managed capital improvement projects to keep expenses within operational budgets.
Troubleshot conflicting design and development requirements and special material requirements.
Oversaw activities of contractors working within building and on job sites.
Facilitated continuous improvement initiatives with successful changes affecting all areas of operations.
State of Illinois – Regional EMSChicago, ILRegional Emergency Management Specialist 10/2013 to 06/2018
Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
Identified practical and potential problems facing emergency services and implemented realistic and successful solutions.
Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
Stayed up to date on federal, state and local regulations governing emergency response plans.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Studied successful plans from other locations to assess opportunities to improve program operation.
Created agendas and communication materials for team meetings.
Leveraged Microsoft Access to input and compile data gathered from various sources.
State of Illinois-Financial Specialist Chicago, ILCounty Field/Financial Specialist04/2007 to 09/2013
Leveraged financial records and reports to develop comparisons of prior year expenditures with current year budget execution plans.
Supported cost-planning development and analyzed implementation of agency funds to comply with laws and regulations.
Offered financial input to prepare and implement plans and processes for risk, financial and management controls.
Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals.
Verified financial data and identified and made recommendations to prevent and correct financial and accounting errors and inconsistencies.
Coordinated funding requirements with clients and drafted documents while analyzing, tracking and reporting data.
Articulated value of various financial products, including stocks, bonds, mutual funds, and insurance policies; educated clients on benefits of individual products.
Profiled and analyzed investment products to devise financial strategies meeting client financial needs and to forecast opportunities with highest return on investments.
Counseled clients on financial matters and provided recommendations investment opportunities, products, and services based on client needs and asset availability.
Education and Training
Master of Science:Industrial Maintenance TechnologyExpected in 12/2021Illinois Institute of Technology, Chicago, IL
Bachelor of Science:Construction ManagementPurdue University Calumet, Hammond, IN
Associate of Applied Science:Construction Management05/2013City Colleges of Chicago-Kennedy-King College, Chicago, IL