I have done many things in my lifetime. (i.e. waitress, bank management trainee, real estate sales, insurance company office manager and luxury hotel Chief Concierge) For the last 12 years, I was a member of Clef d'or and had the position of lead Concierge. I loved the job and found that I am so well suited for the hospitality industry. I know what it takes to make people happy in a hotel and work hard to make sure that satisfaction is achieved. I found that I can multi-task better than anyone that I know and can keep calm in the midst of chaos. I am hard-working and dependable and can't wait to get back to work.
I achieved the ultimate goal of a Concierge by earning the Clef d'or designation. Those wearing "keys" are considered the most knowledgeable and dependable in the profession. I worked hard to make sure that that was the case in my situation.
I managed our desk, so I was responsible for making schedules, helping to hire and fire, and training employees. In dealing with guests on a daily basis, I created itineraries based on the customer's interests. I scheduled winery visits, private tastings, hiking, biking, hot air balloon trips, babysitters, dog walkers, etc. Whatever anyone needed, I took care of the request.
I also spent Junior abroad in Vienna.
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