Seeking a Patient Care Technician position where I am able to utilize compassionate care and clerical skills to provide quality health services to patients.
Skills
Fast learner
Excellent interpersonal skills
Multi-task Oriented
Excellent customer service skills
Works extremely well in team environment
Ability to handle desk duties (phone etiquette, customers, scheduling appointments) and operate computers (patient charting)
Excellent Organizational and time management skills
Ability to lift and move 60 lbs as well as exert physical stamina as needed
Insurance and Billing experience
Chair side assistance, sterilization and instrument experience
Bedside nursing experience
Education
New Mexico State UniversityLas Cruces, NMExpected in – –:Criminal Justice - GPA:2009-2010
University of New MexicoGallup , NMExpected in – –:Dental Assisting - GPA:2010-2012
University of New MexicoGallup, NMExpected in – –:AS in Nursing - GPA:2015-2017
CNM Main CampusAlbuquerque, NM, Expected in – –Associate of Applied Science:Nursing - GPA:
Currently
Experience
Human Good - Certified Nursing Assistant South San Francisco, CA, 08/2018 - Current
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Obtained experience in many different aspects of the hospital setting such as Emergency and Trauma Unit, Intensive Care Unit, Medical-Surgical Unit, Mother Baby Unit, Cardiac Unit, Burn Center Unit, General Orthopedic Pre & Post Unit, Behavior Health Unit, as well as Nursing Home Facilities.
Human Good - Certified Nursing Assistant Bell Gardens, CA, 09/2020 - 12/2020
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Used mobility devices and equipment to transport patients.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Delivered nursing assistance to geriatric residents in nursing home care facility.
Rehoboth McKinley Christian Hospital - Emergency Room Patient Care Technician City, STATE, 10/2016 - 04/2018
Responsibilities
Assist with admission, discharge, and transfer of patients
Assist with obtaining and documentation of vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems
Assist with resuscitation / CPR and emergency airway procedures
Decontaminates all equipment, instruments, and supplies
Cleaning and stocking carts, rooms, and change linens
Perform phlebotomy, glucose meter test readings, and Electrocardiogram for patient testing
Performing wound care, dressings and orthopedic splints
Collection and delivery of lab specimens
Perform Telemetry monitoring of patients
Responsible for complete transfer of patient to different facility for higher level of care
Assist patients as needed
Gallup Dental Group Orthodontics - Orthodonic Assistant/ Office Assistant/ Insurance Coordinator City, STATE, 03/2011 - 01/2016
Assistant Responsibilites
Assisting Orthodontist with chair side procedures
Changing Orthodontic wires and O ties on patients, Bonding and Debonding brackets, Elastic placementÂ
Taking patient progress photos and charting all treatment in patient chartsÂ
Performed digital xrays, including Panoramic, Bitewings, FMA, Cephalometric
Assisted with Oral sedation proceduresÂ
Performed teeth whitening proceduresÂ
Sterilization of instruments and operatories, compliant with OSHA regulations, proper disposal of biohazard material
Post-treatment (retainers and retainer checks)
Office Responsibilities
Greeting customers
Answering phones
Scheduling appointments for patients
Patient check in/outÂ
Medical Records
Successfully resolve customer issues and concerns
Maintain knowledge of company promotions, policies, and HIPPA practicesÂ
Explain/Interpret treatment/procedure to patientÂ
Handled money/payments
Inventory and ordering of supplies
Trained, coached and mentored new staff
Insurance Coordinator Responsibilities
Collecting all Insurance information from each party
Verifying Insurance (Call/Online)
Explaining/Interpreted benefits and coverage provided from Insurance
Submitted Claims and documents needed for company paymentÂ
Monitored Insurance payoutÂ
​
Certifications
Certified Nursing Assistant (New Mexico License) 06/2020-06/2022
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