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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Career Objective
Seeking a Patient Care Technician position where I am able to utilize compassionate care and clerical skills to provide quality health services to patients.  
Skills
  • Fast learner
  • Excellent interpersonal skills
  • Multi-task Oriented
  • Excellent customer service skills
  • Works extremely well in team environment
  • Ability to handle desk duties (phone etiquette, customers, scheduling appointments) and operate computers (patient charting)
  • Excellent Organizational and time management skills
  • Ability to lift and move 60 lbs as well as exert physical stamina as needed
  • Insurance and Billing experience
  • Chair side assistance, sterilization and instrument experience
  • Bedside nursing experience
Education
New Mexico State University Las Cruces, NM Expected in : Criminal Justice - GPA : 2009-2010
University of New Mexico Gallup , NM Expected in : Dental Assisting - GPA : 2010-2012
University of New Mexico Gallup, NM Expected in : AS in Nursing - GPA : 2015-2017
CNM Main Campus Albuquerque, NM, Expected in Associate of Applied Science : Nursing - GPA :

Currently

Experience
Human Good - Certified Nursing Assistant
South San Francisco, CA, 08/2018 - Current
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Obtained experience in many different aspects of the hospital setting such as Emergency and Trauma Unit, Intensive Care Unit, Medical-Surgical Unit, Mother Baby Unit, Cardiac Unit, Burn Center Unit, General Orthopedic Pre & Post Unit, Behavior Health Unit, as well as Nursing Home Facilities.
Human Good - Certified Nursing Assistant
Bell Gardens, CA, 09/2020 - 12/2020
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Used mobility devices and equipment to transport patients.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Delivered nursing assistance to geriatric residents in nursing home care facility.
Rehoboth McKinley Christian Hospital - Emergency Room Patient Care Technician
City, STATE, 10/2016 - 04/2018

Responsibilities

  • Assist with admission, discharge, and transfer of patients
  • Assist with obtaining and documentation of vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems
  • Assist with resuscitation / CPR and emergency airway procedures
  • Decontaminates all equipment, instruments, and supplies
  • Cleaning and stocking carts, rooms, and change linens
  • Perform phlebotomy, glucose meter test readings, and Electrocardiogram for patient testing
  • Performing wound care, dressings and orthopedic splints
  • Collection and delivery of lab specimens
  • Perform Telemetry monitoring of patients
  • Responsible for complete transfer of patient to different facility for higher level of care
  • Assist patients as needed
Gallup Dental Group Orthodontics - Orthodonic Assistant/ Office Assistant/ Insurance Coordinator
City, STATE, 03/2011 - 01/2016

Assistant Responsibilites

  • Assisting Orthodontist with chair side procedures
  • Changing Orthodontic wires and O ties on patients, Bonding and Debonding brackets, Elastic placement 
  • Taking patient progress photos and charting all  treatment in patient charts 
  • Performed digital xrays, including Panoramic, Bitewings, FMA, Cephalometric
  • Assisted with Oral sedation procedures 
  • Performed teeth whitening procedures 
  • Sterilization of instruments and operatories, compliant with OSHA regulations, proper disposal of biohazard material
  • Post-treatment (retainers and retainer checks)
Office Responsibilities
  • Greeting customers
  • Answering phones
  • Scheduling appointments for patients
  • Patient check in/out 
  • Medical Records
  • Successfully resolve customer issues and concerns
  • Maintain knowledge of company promotions, policies, and HIPPA practices 
  • Explain/Interpret treatment/procedure to patient 
  • Handled money/payments
  • Inventory and ordering of supplies
  • Trained, coached and mentored new staff

Insurance Coordinator Responsibilities

  • Collecting all Insurance information from each party
  • Verifying Insurance (Call/Online)
  • Explaining/Interpreted benefits and coverage provided from Insurance
  • Submitted Claims and documents needed for company payment 
  • Monitored Insurance payout 
Certifications

Certified Nursing Assistant (New Mexico License) 06/2020-06/2022

Certified Nursing Assistant (Utah License) 01/2021-01/2023

CPR/First Aid Certified 09/2020-09/2022

BLS Certified 09/2020-09/2022



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School Attended

  • New Mexico State University
  • University of New Mexico
  • University of New Mexico
  • CNM Main Campus

Job Titles Held:

  • Certified Nursing Assistant
  • Certified Nursing Assistant
  • Emergency Room Patient Care Technician
  • Orthodonic Assistant/ Office Assistant/ Insurance Coordinator

Degrees

  • Associate of Applied Science

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