Seeking a position in your reputable Company where I can further my experience in Customer Service and continue to grow while fine tuning my work skills. I have 4 years of client interface Health care experience and 9 plus years of Customer Service back ground. I have a great deal of patience and enthusiasm for customer satisfaction. While attending Remington College I was taught professionalism in an office environment and to be proficient in computer software. I feel that my background in health care will be an advantage in any field I choose to explore. I'm a hard worker and fast learner and given my experience I've learned the importance of multi tasking in an efficient manner. I've learned that having satisfaction in my job and keeping a positive attitude threw the worst of days does not only benefit me but those around me. I have a great self starter and team player work ethic and that has given me the upper hand in todays changing work force roles. I believe I'll make a great team player within your Company and I would love the opportunity to work alongside your Team!
As a R.C.A. at a state ran facility I was trained in handling various types of combative situation and safety measures. I assisted in a group home of 20 mentally and physically disabled men. I provided a safe and calm environment for my clients to learn and grow in. I was responsible for following state guide lines and following selected care plans for every client. It was a very hostile place at times as I worked with severely Autistic personalities but it was my duty to handle any situation in a calm and effective manner. I worked with each individual to strengthen their living skills, educational and supportive training to help them get closer to their goal of one day transitioning out of their group home into a single living home in the community.
Course work in Health Care,Hippa and Office management.
-Certification in Dental Assisting
-Arkansas Long Term Care Facility Nursing Assistant Training and Competency Evaluation Program Nurse's Aide Reg.# 05432221112E
-AHA Heart Saver First Aid CPR AED
Cash handling,Shipping and receiving,Professional and friendly,Careful, active listener and Multi-tasking
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