Certified Nursing Assistant Resume Example
Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with the nursing certification.
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate.
Focused individual with more than 3 years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Hardworking and knowledgeable customer service representative well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.
Compassionate Call Agent with documented strengths in building customer relationships. Caring and kind with focus on seeking solutions to problems.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Used mobility devices and equipment to carefully and transport patients,used equipment such as hoyer lifts and stand up lifts.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Provided personal nursing assistance in pre- and post-operative situations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements and assisted with feeding.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided personal nursing assistance in pre- and post-operative situations.
- Sorting and preparing mail for the customers
- Delivering and collecting mail along a designated route.
- Attended departmental meetings, providing feedback to enhance future performance.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
- Collecting money for cash-on-delivery and postage-due for mail
- Obtaining signatures for registered,certified,and insured mail.
- Delivering packages and mail to businesses,homes,and rural areas.
- Retrieve out going mail and packages from homes and business.
- Return back to station and sort the outgoing mail from houses,and businesses.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
- Created and implemented process improvements to reduce workloads and bolster callback efficiency.
- Interviewed customers regarding issues and reported feedback to management team.
- Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
In addition to my experience and relationship buiding experience, I have a passion for striving, and learning more everyday, i am confident i will be much of an asset to your company, I would much appreciate the opportunity to contribute to the growth of your company.
I thank you for the time and i look foward to hearing from you
- Calm and level-headed under duress
- Preparing meals
- Monitoring fluids
- Performing patient intakes
- Reading and understanding work documents
- Communicating with others
- Being aware of of my surroundings
- Understanding information effectively and as accurate as possible
- Respecting customers fustrations
- Solving customers problems and giving them answers to the question s the best way i can
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Resume Overview
School Attended
- Mccluer South-Berkeley High School
Job Titles Held:
- Certified Nursing Assistant
- Casual Carrier Assistant
- Customer Service Representative
Degrees
- High School Diploma
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