close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Certified Nursing Assistant
Please provide a type of job or location to search!
SEARCH

Certified Nursing Assistant Resume Example

Love this resume?Build Your Own Now
CERTIFIED NURSING ASSISTANT
Summary

An enthusiastic and open-minded individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with a great team.

Skills
  • Medical terminology knowledge
  • Electronic charting
  • Documentation procedures expert
  • Patient relations
  • Calm and level-headed under duress
  • Reliable transportation
  • Quality assurance controls
  • Charting expertise
  • Quick problem solver
  • Infection control procedures
  • Performing patient intakes
  • Collecting vital signs
  • Understands mobility assistance needs
  • Courteous demeanour
  • Call center experience
  • Adaptive team player
  • Customer relations
  • Project management abilities
  • Quality control
  • Active listening
  • Process optimization
  • Retail sales customer service
  • Store maintenance
  • Inbound and outbound calling
Experience
Certified Nursing Assistant11/2017 to CurrentCompass Group Usa IncBrunswick , GA
  • Documented patient intake and dietary requirements and assist with feeding.
  • Documented activities and recorded information in the EMR system.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify the course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Documented information in patient charts and communicated status updates to the interdisciplinary care team.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
Certified Nursing Assistant11/2016 to 08/2017Compass Group Usa IncCarlisle , PA
  • Documented patient intake and dietary requirements and assist with feeding.
  • Documented activities and recorded information in the EMR system.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Customer Service Representative10/2014 to 09/2016Masonite International CorporationSelinsgrove , PA
  • Informed customers about billing procedures, processed payments and provided payment options setup assistance.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Reviewed account and service histories to identify trends and issues.
  • Exceeded company productivity standards by 10% on a consistent basis, handling more than 1% of quota each day.
  • Answered 30+ inbound calls per day and directed to designated individuals or departments.
  • Resolved average of 30 inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Worked with managers to develop service improvement initiatives.
  • Cross-trained staff members, resulting in a 1% increase in customer satisfaction ratings.
  • Answered customer questions and addressed concerns, resulting in 20% reduction in complaint calls.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Trained 15 new employees each quarter in procedures and policies in order to maximize team performance.
Education and Training
High School Diploma2012Katikamu SDA Secondary SchoolCity
Associate of Arts: General Studies2019Community College of AuroraCity, State
Bachelor Degree in Healthcare Management: Accounting And FinanceMetropolitan State University of DenverCity, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Typos

Resume Overview

School Attended

  • Katikamu SDA Secondary School
  • Community College of Aurora
  • Metropolitan State University of Denver

Job Titles Held:

  • Certified Nursing Assistant
  • Customer Service Representative

Degrees

  • High School Diploma 2012
    Associate of Arts : General Studies 2019
    Bachelor Degree in Healthcare Management : Accounting And Finance

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Certified-Nursing-Assistant-resume-sample

Certified Nursing Assistant

Pullman Regional Hospital

Pullman , WA

Certified-Nursing-Assistant-resume-sample

Certified Nursing Assistant

Samaritan Health System

Star Lake , NY

Certified-Nursing-Assistant-resume-sample

Certified Nursing Assistant

Surgery Partners

Beverly Hills , CA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.