Certified Nursing Assistant Resume Example TVHS VA Hospital

CERTIFIED NURSING ASSISTANT

Professional Summary

Detail-oriented Certified Nursing Assistant with over 12 years of healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Skills

Responding to emergencies
Dementia and Alzheimer's knowledge
Documenting behaviors
Patient-focused care
Observing responses
Recording vital signs
Patient Management
Feeding assistance expert
Companionship and emotional support
Measuring bodily fluids
Transporting patients
Medical Records Management

Data Entry
Efficient and reliable team player
Trustworthy companion
Inpatient care
Adaptable
Compassionate caregiver
Patient Assessments
Compassionate
Indirect Patient Care
Direct Patient Care
Supporting personal needs
Conducting intakes

Work History

Certified Nursing Assistant, 08/2019 to Current
TVHS VA Hospital – Nashville, TN

Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RNs informed of changes.
Transported patients between rooms and appointments or testing locations.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Certified Nursing Assistant, 05/2017 to 02/2019
NHC Cool Springs – Franklin , TN

Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RNs informed of changes.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Certified Nursing Assistant, 08/2016 to 05/2017
Always Best Care – Nashville , TN

Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Participated in fun activities, including physical and cognitive with patients to boost mood, improve overall memory and provide light entertainment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.

Sales and Customer Service Representative , 07/2014 to 09/2016
HSNi – St. Petersburg , FL

Entered customer interaction details in provided company software to track requests, document problems and record solutions offered.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Provided primary customer support to internal and external customers in fast-paced environment.
Recommended add on products to customers, thoroughly explaining details.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Educated customers on promotions to enhance sales.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Drove team revenue totals by bringing in additional sales.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Answered customer telephone calls promptly to avoid on-hold wait times.
Regularly exceeded daily sales and product add-on quotas.
Answered constant flow of customer calls with up calls in queue.

Education

GED: General Education , 06/2005
Pearl Cohn High School - Nashville, TN

Medical Records : 03/2017
University of Phoenix - Tempe, AZ

Certifications

Certified Nurse Assistant (CNA)

Resume Overview

Companies Worked For:

TVHS VA Hospital
NHC Cool Springs
Always Best Care
HSNi

School Attended

Pearl Cohn High School
University of Phoenix

Job Titles Held:

Certified Nursing Assistant
Sales and Customer Service Representative

Degrees

GED : General Education , 06/2005
Medical Records : 03/2017

Certified Nursing Assistant Resume Example

Resume Score: 80%

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