certified nursing assistant resume example with 12 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • Microsoft Office Suites
  • Office 365
  • Adobe Acrobat
  • Adobe Dream Weaver
  • Front Page
  • Drop Box SalesForce
  • Act
  • SalesResource
  • Xara Web Design
  • Website Builder
  • Catalog Navigator Platform
  • Hubspot
  • Sitecore
  • QuickBooks
  • NC 10
  • Labor Day
  • WebTraxs
  • SalesNet
  • Photoshop
  • Client Relation Management programs
  • CMS, Allscripts, Epic, Schedule 360, Sharepoint, EVOTECH, Olympic Endoscopes, Ambu Disposable Bronch Scopes, ValleyLab, Heater Probes,
05/2015 to Certified Nursing Assistant Marriott International | Louisville, KY,
  • Clinical Operations support professional directly supporting Director of Patient Care Services & Quality at DeKalb Medical acting a facility coordinator responsible for providing and maintaining a safe hospital environment assisting in the development of and implementation of protocols, safety policies, compliance audits and documentation.
  • Facility Liaison between BioMed (Equipment), Engineering, Materials Management, Clinical Staff, Environmental Service, and specialized departments Rehab, Respiratory and Radiology managing the daily operations to ensuring the highest possible patient care in an Acute Care Hospital.
  • Clinical Operations Support, Equipment, Environmental Safety, Supply & Endoscopic Procedure Specialist Dekalb Medical LTAC.
  • Decatur, GA May 2015- Pres.
  • Maintain Decontaminate Evotech equipment clean room as required by regulatory agencies.
  • Perform Endoscopic procedures including EGD, PEG, COLON, BRONCH, TRACH, ERCP's and am comfortable maneuvering the scope during PEG procedures and hot/cold biopsy.
  • Create and maintain Evotech Cleaning and Maintenance Logs.
  • Clean, maintain, and Endoscopic Procedure Scopes and or coordinate scope repair and or secure temporary replacement scopes during repair.
  • CN0030034945).
  • Assist staff nurses in the treatment and care of patients per their care plan/.
  • Aiding patients complete their activities of daily living, including bathing, grooming, skin care, oral hygiene, dressing, and toileting needs.
  • Monitors vital signs indicated in the care plan and reports abnormalities to Nurse in a timely manner.
  • Monitors, Documents, and reports any changes in patient's mental, physical, or emotional conditions.
03/2015 to Certified Nursing Assistant Marriott International | Mendota Heights, MN,
  • Individualized passionate care for pediatric patients, working with muscular dystrophy and autism.
  • Experience using transfer boards, shower and toilet chairs, and elastic stocking.
  • Individualized passionate care for adult patients, working with traumatic brain injury.
  • Experience using track lifts, electronic, manual, and shower chairs, condom catheters, feeding tubes, and rehabilitation exercises.
01/2006 to 01/2014 Sales Representative Liberty Mutual | Media, PA,
  • Technical Support, Marketing, and Sales Serviced as many as 86 Commercial and Industrial clients, totaling $500,000 in Annual Revenue.
  • Implemented Online Marketing Strategies for over 300 Clients after discovering business objectives and key performance indicators aimed at increasing new business and revenue by aligning company's goals with actual measurable solutions.
  • Developed technical aspects of business operations to match client's key business goals, and formulated and implemented solutions to meet business indicators.
  • Conducted market research, developed multiple online advertising platforms ensuring efficient future planning and reengineering of e-business and customer relation management solutions.
  • Received Client Retention awards for maintaining a 95% renewal rate and exceeding corporate average by 45%.
  • Successfully increased revenues from zero base to over half a million annually with continued growth and increased profit margin.
01/2002 to 01/2006 General Office Manager Schneidermans Furniture | Lakeville, MN,
  • Successfully managed three companies in the Real Estate, Self-Improvement, and Print/Online Publication Industries by assisting with Property Management & Monthly Workshop Manuals.
  • Maintained the General Ledger for 3 Business Accounts in QuickBooks and ran daily operations of business.
Expected in 2015 Endoscopic Surical Procedures Training | , , GPA:
Expected in 2015 Nurse Aide Assessment Program (NAAP) | , , GPA:
Expected in 2014 NCSBN Examination: GA CNA Certificate# CN0030034945 | Alliance Care Medical Academy, Duluth, GA GPA:
CNA Nursing Assistant Program 4.0
Expected in 2014 CPR, AED, & First Aid Certificate# 7 | American Safety & Health Institute BLS, , GA GPA:
Expected in 2000 Bachelor of Science | Economics University of Tennessee, Chattanooga, TN GPA:
Economics 3.5
Expected in 1999 | Valdosta State College, Valdosta, GA GPA:
Expected in 1999 Associates of Business Admin | Dalton State College, Dalton, GA GPA:
Community Involvement
Acute Care, Adobe Acrobat, Adobe Dream Weaver, Photoshop, advertising, autism, balance, basic, bed making, business operations, Catalog, CNA, CMS, compliance audits, CPR, Client, Clients, documentation, e-business, First Aid, Front Page, General Ledger, legal, Long-Term Care, Director, managing, market research, Marketing, Materials Management, medical emergencies, Office, Microsoft Office Suites, Sharepoint, Monitors, Navigator, Nursing, Online Marketing, oral hygiene, bathing, Patient Care, Training Patient, policies, positioning, profit, Property Management, protocols, Publication, Quality, QuickBooks, Radiology, range of motion, Real Estate, reengineering, Rehabilitation, Safety, Sales, skin care, Technical Support, therapy, toileting, vital signs, Web Design, Website, measure weight, written communications

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Resume Overview

School Attended

  • Alliance Care Medical Academy
  • American Safety & Health Institute BLS
  • University of Tennessee
  • Valdosta State College
  • Dalton State College

Job Titles Held:

  • Certified Nursing Assistant
  • Certified Nursing Assistant
  • Sales Representative
  • General Office Manager


  • Endoscopic Surical Procedures Training
  • Nurse Aide Assessment Program (NAAP)
  • NCSBN Examination: GA CNA Certificate# CN0030034945
  • CPR, AED, & First Aid Certificate# 7
  • Bachelor of Science
  • Associates of Business Admin

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