Certified Nursing AssistantDeKalb Medical － Decatur, GA
Clinical Operations support professional directly supporting Director of Patient Care Services & Quality at DeKalb Medical acting a facility coordinator responsible for providing and maintaining a safe hospital environment assisting in the development of and implementation of protocols, safety policies, compliance audits and documentation.
Facility Liaison between BioMed (Equipment), Engineering, Materials Management, Clinical Staff, Environmental Service, and specialized departments Rehab, Respiratory and Radiology managing the daily operations to ensuring the highest possible patient care in an Acute Care Hospital.
Maintain Decontaminate Evotech equipment clean room as required by regulatory agencies.
Perform Endoscopic procedures including EGD, PEG, COLON, BRONCH, TRACH, ERCP's and am comfortable maneuvering the scope during PEG procedures and hot/cold biopsy.
Create and maintain Evotech Cleaning and Maintenance Logs.
Clean, maintain, and Endoscopic Procedure Scopes and or coordinate scope repair and or secure temporary replacement scopes during repair.
Assist staff nurses in the treatment and care of patients per their care plan/.
Aiding patients complete their activities of daily living, including bathing, grooming, skin care, oral hygiene, dressing, and toileting needs.
Monitors vital signs indicated in the care plan and reports abnormalities to Nurse in a timely manner.
Monitors, Documents, and reports any changes in patient's mental, physical, or emotional conditions.
Certified Nursing AssistantMaxim Healthcare Services CN0030034945 － Atlanta, GA
Individualized passionate care for pediatric patients, working with muscular dystrophy and autism.
Experience using transfer boards, shower and toilet chairs, and elastic stocking.
Individualized passionate care for adult patients, working with traumatic brain injury.
Experience using track lifts, electronic, manual, and shower chairs, condom catheters, feeding tubes, and rehabilitation exercises.
01/2006 to 01/2014
Sales RepresentativeThomas Industrial Network － Atlanta, GA
Technical Support, Marketing, and Sales Serviced as many as 86 Commercial and Industrial clients, totaling $500,000 in Annual Revenue.
Implemented Online Marketing Strategies for over 300 Clients after discovering business objectives and key performance indicators aimed at increasing new business and revenue by aligning company's goals with actual measurable solutions.
Developed technical aspects of business operations to match client's key business goals, and formulated and implemented solutions to meet business indicators.
Conducted market research, developed multiple online advertising platforms ensuring efficient future planning and reengineering of e-business and customer relation management solutions.
Received Client Retention awards for maintaining a 95% renewal rate and exceeding corporate average by 45%.
Successfully increased revenues from zero base to over half a million annually with continued growth and increased profit margin.
01/2002 to 01/2006
General Office ManagerBurge Enterprises － Roswell, GA
Successfully managed three companies in the Real Estate, Self-Improvement, and Print/Online Publication Industries by assisting with Property Management & Monthly Workshop Manuals.
Maintained the General Ledger for 3 Business Accounts in QuickBooks and ran daily operations of business.
Endoscopic Surical Procedures Training
Nurse Aide Assessment Program (NAAP)
NCSBN Examination: GA CNA Certificate# CN0030034945Alliance Care Medical Academy － Duluth, GACNA Nursing Assistant Program 4.0
CPR, AED, & First Aid Certificate# 7American Safety & Health Institute BLS － GA
Bachelor of Science: EconomicsUniversity of Tennessee － Chattanooga, TNEconomics 3.5
Valdosta State College － Valdosta, GA4.0
Associates of Business AdminDalton State College － Dalton, GA3.5
Acute Care, Adobe Acrobat, Adobe Dream Weaver, Photoshop, advertising, autism, balance, basic, bed making, business operations, Catalog, CNA, CMS, compliance audits, CPR, Client, Clients, documentation, e-business, First Aid, Front Page, General Ledger, legal, Long-Term Care, Director, managing, market research, Marketing, Materials Management, medical emergencies, Office, Microsoft Office Suites, Sharepoint, Monitors, Navigator, Nursing, Online Marketing, oral hygiene, bathing, Patient Care, Training Patient, policies, positioning, profit, Property Management, protocols, Publication, Quality, QuickBooks, Radiology, range of motion, Real Estate, reengineering, Rehabilitation, Safety, Sales, skin care, Technical Support, therapy, toileting, vital signs, Web Design, Website, measure weight, written communications