Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable Public Service Representative with strong ability in time management and customer service skills. Offering strategic thinking and proficiency, strong technical proficiency, and strong work ethic and ability to thrive in team-based or individually motivated settings. Highly organized, proactive and punctual with team-oriented mentality. As well as a Compassionate Certified Nursing Assistant accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.

Skills
  • Patient relations
  • Infection control procedures
  • Able to lift 50 plus pounds
  • Respiratory equipment training
  • Collecting specimens
  • Monitoring fluids
  • Quick problem solver
  • Collecting vital signs
  • Grooming and bathing assistance
  • General housekeeping ability
  • Performing patient intakes
  • Medical terminology knowledge
  • Documentation procedures expert
  • Calm and level-headed under duress
  • Understands mobility assistance needs
  • Assisting with personal grooming
  • Charting expertise
  • Reliable transportation
  • Quality assurance controls
  • Understands medical procedures
  • Valid Illinois driver's license
  • Legal documents
  • Public policy
  • Dispute resolution
  • File management
  • First Aid/CPR
  • Problem resolution
  • Business operations
  • Communications
  • Supervision
  • Team building
  • Customer service
  • Organization
Experience
Certified Nursing Assistant, 12/2018 to Current
Corizon Health, Inc.Marquette, MI,
  • Under general supervision, perform nursing assistance and personal care for residents with physical and/or mental impairments.
  • Assistance typically includes physical care, activities of daily living, resident feeding, bathing, personal hygiene care, ambulation, transfer of residents, dressing needs, and toileting. Assistance with range of motion exercises.
  • Practice effective infection control inclusive to isolation techniques and procedures, antiseptic techniques, hand washing, universal precautions, wound care, and disinfection procedures.
  • Continually checking on residents to ensure comfort and safety for the residents of the home.
  • Completion of assigned documentation, observing and reporting changes in residents behavior and/or physical appearance to the charge nurse.
  • Performs routine cleaning of residents units, including changing sheets, cleaning beds. Cleaning patient care equipment and maintaining general sanitation of all nursing areas.
  • Comply with HIPAA Privacy Act by protecting confidential resident information, following all policies and procedures to maintain a safe home for the residents. While participating in all training and continuing education that meet federal, state and accreditation standards.
Public Service Representative, 03/2014 to 09/2020
Corizon Health, Inc.Oklahoma City, OK,
  • Under direct supervision, performing office clerical tasks and paraprofessional work.
  • Administers road examinations to applicants for all classes of drivers licenses; explaining improper actions to applicants during the examination; codes applications according to examination results. Administers vision tests to drivers license applications; codes applications according to results. Administers and grades written driver examinations; explaining incorrect test responses; codes applications according to the results.
  • Serving as an information clerk directing applicants and the public to proper areas of the facility to receive service. As well as answer face-to face and telephone reClaires for information about citations and other court documents or procedures pertaining to drivers license information.
  • Review and complete drivers license applications or motor vehicle registration or title applications for processing while gathering all pertinent information to serve the applicant.
  • Entering applications or other drivers license or related forms on the computer terminal; while reviewing entry for completeness and accuracy.
  • Extensive knowledge of operating photographic equipment; preparing photo ID/drivers licenses for receipt of the applicant.
  • Perform cashiering functions for drivers license fees. While balancing cash and/or checks with validation tape totals to assure that all fees are accurately accounted for; prepare deposit records or other routine financial documents necessary to process all collected fees. Prepare reports on applications processed.
  • Improving customer satisfaction by finding creative solutions to problems or errors.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Certified Nursing Assistant, 08/2016 to 12/2018
Ottawa Pavilion Healthcare And RehabilitationCity, STATE,
  • Under direct supervision, performed nursing assistance and personal care to residents of their home with physical and/or mental impairments.
  • Assistance typically included physical care, activities of daily living, resident feeding, bathing, personal hygiene care, ambulation, transfer of residents, dressing, and toileting. Assistance with range of motion exercises.
  • Practiced effective infection control inclusive to isolation techniques and procedures, antiseptic techniques, hand washing, universal precautions, wound care, and disinfection procedures.
  • Continually checking on residents to ensure comfort and safety for the residents of their home.
  • Completed assigned documentation, observing and reporting changes in residents behavior and/or physical appearance to the charge nurse.
  • Performed routine cleaning of resident units, including changing sheets, cleaning beds. Cleaning resident care equipment, and maintaining general sanitation of all nursing areas.
  • Complied with HIPAA Privacy Act by protecting confidential resident information. Following all policies and procedures to maintain a safe home for the residents.
  • Participated in all training and continuing education to meet all federal, state and, accreditation standards.
Private Home Health Aide, 08/2009 to 03/2014
Dean RasmussenCity, STATE,
  • Under general supervision, performed nursing assistance and compassionate care to the resident in the home.
  • Assistance typically included physical care, activities of daily living, assistance with feeding, bathing, personal hygiene care, ambulation, transfer of resident, dressing and toileting needs.
  • Assistance also included physical therapy exercises, range of motion exercises, administering medications based on doctors orders. Transportation to and from doctors appointments to ensure safety of resident getting in and out of the vehicle, as well as scheduling doctors appointments in the future for the resident.
  • Maintained home care records that included any changes in doctor's orders, diet or personal living activities.
  • Helped resident with meal planning and feeding,as well as basic housekeeping functions.
  • Delivered weekly reports to case manager and reviewed any important changes in the residents condition with residents case manager.
Education and Training
High School Diploma: , Expected in 06/2009
La Moille High School - La Moille, IL,
GPA:
Dipolma/Certificate: Certified Nurses Assistant, Expected in 12/2010
Illinois Valley Community College - Oglesby, IL,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average

resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • La Moille High School
  • Illinois Valley Community College

Job Titles Held:

  • Certified Nursing Assistant
  • Public Service Representative
  • Certified Nursing Assistant
  • Private Home Health Aide

Degrees

  • High School Diploma
  • Dipolma/Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: