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Certified Nursing Assistant Resume Example

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CERTIFIED NURSING ASSISTANT
Skills
  • Infection control procedures
  • Respiratory equipment training
  • Monitoring fluids
  • Medical terminology knowledge
  • Grooming and bathing assistance
  • Catheter change and preparation
  • Performing patient intakes
  • Calm and level-headed under duress
  • General housekeeping ability
  • Documentation procedures expert
  • Preparing meals
  • Patient relations
  • Quick problem solver
  • Collecting vital signs
  • Collecting specimens
  • Reliable transportation
  • Understands medical procedures
  • Valid FL driver's license
  • Assisting with personal grooming
  • Charting expertise
  • Interpersonal and writing communication
  • Lead generation
  • Customer follow-up
  • Sales tracking
  • Persuasive negotiations
  • Compelling leadership skills
  • Brand-building strategies
  • Product knowledge
  • Service-driven sales
  • Excellent communication skills
  • Team building
  • Rapport and relationship building
  • Energetic
  • Communication and engagement techniques
Education and Training
05/2018
High School Diploma
Dixie County High SchoolCity, State
09/2019
Certified Nursing Assistant & CPR
Express Training ServicesCity, State
11/2020
Phlebotomy
North Florida Medical Institute City, State
Summary

I'm a Dedicated & Compassionate worker. I love to be around people. I have a lot of experience in the healthcare environments and also in customer service. I'm great with time management and communication skills. Once I get a job, I become very dedicated to it. I'm very responsible and you can always depend on me to be at work when I'm supposed to be. I love learning new things and venturing out of my comfort zone. I would love to have the opportunity to work for the VA because my Grandfather served for our country and before he passed we always went together for his appointments.

Experience
Certified Nursing AssistantCompany Name | City, State10/2019 - Current
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
Certified Nursing AssistantCompany Name | City, State09/2019 - 10/2019
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
Sales Lead KeyholderCompany Name | City, State06/2017 - 07/2019
  • Assisted upper management with reporting sales data, assessing employee performance and [Task].
  • Monitored incoming customer traffic to determine appropriate staffing.
  • Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting [Type] items.
  • Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes.
  • Supervised teams of up to [Number] employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
  • Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.
  • Promoted new products and sales to encourage revenue growth and boost upselling.
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
  • Stepped up to assist [Job title]s with [Task] and [Task] during busy periods to maintain consistent and reliable service levels for patrons.
  • Achieved [Type] award for exceptional performance in [Result].
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Hired, trained, supervised and motivated team of [Number] retail professionals to provide knowledgeable and fast service to every guest.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Checked inventory system to locate items at other stores, improving sales rates [Number]%.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
  • Increased store sales [Number]% by cross-selling complementary items.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
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Resume Overview

School Attended

  • Dixie County High School
  • Express Training Services
  • North Florida Medical Institute

Job Titles Held:

  • Certified Nursing Assistant
  • Sales Lead Keyholder

Degrees

  • High School Diploma
    Certified Nursing Assistant & CPR
    Phlebotomy

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