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Certified Nurse Assistant Resume Example

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CERTIFIED NURSE ASSISTANT
Core Strengths
  • Courteous demeanor
  • Strong organizational skills
  • Energetic work attitude
  • Adaptive team player
  • Customer service expert
  • Telephone inquiries specialist
  • Telecommunication skills
  • Invoice processing
Accomplishments
Customer Assistance
  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
Work Experience
10/2015 to Current
Certified Nurse AssistantCompany Name － City, State
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Assist nurses or physicians in the operation of medical equipment or provision of patient care.
  • Change bed linens or make beds.
  • Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
  • Collect specimens, such as urine, feces, or sputum.
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Feed patients or assist patients to eat or drink.
  • Position or hold patients in position for surgical preparation.
  • Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
08/2012 to 10/2015
Certified Nursing AssistantCompany Name － City, State
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Change bed linens or make beds.
  • Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
  • Collect specimens, such as urine, feces, or sputum.
  • Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
  • Feed patients or assist patients to eat or drink.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Position or hold patients in position for surgical preparation.
  • Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
07/2009 to 01/2010
Call Center RepresentativeCompany Name － City, State
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
02/2009 to 07/2009
Certified Nursing AssistantCompany Name － City, State
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Assist nurses or physicians in the operation of medical equipment or provision of patient care.
  • Change bed linens or make beds.
  • Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
  • Collect specimens, such as urine, feces, or sputum.
  • Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
  • Explain medical instructions to patients or family members.
  • Provide information such as directions, visiting hours, or patient status information to visitors or callers.
01/2008 to 02/2009
Retail Sales AssociateCompany Name － City, State
  • Greet customers and as certain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs an desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisite on new stock.
  • Clean shelves, counters, and tables.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
07/2007 to 10/2007
CashierCompany Name － City, State
  • Maintain sanitation, health, and safety standards in work areas.
  • Take food and drink order sand receive payment from customers.
  • Clean, stock, and restock work stations and display cases.
  • Serve orders to customers at windows, counters, or tables.
11/2006 to 05/2007
Cashier/CarhopCompany Name － City, State
  • Greet customers entering establishments.
  • Maintain clean and orderly check out areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
Educational Background
Associate of Science: Business Oklahoma City Community College － City, State, USA
Skills
Change bed linens, make beds, billing, cash registers, credit, direction, Inventory, money, windows, nursing, assist patients, patient care, reporting, safety, sales, soap, Collect specimens, surgery, tables, telephone
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Resume Overview

School Attended

  • Oklahoma City Community College

Job Titles Held:

  • Certified Nurse Assistant
  • Certified Nursing Assistant
  • Call Center Representative
  • Retail Sales Associate
  • Cashier
  • Cashier/Carhop

Degrees

  • Associate of Science : Business

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