Certified Nurse Assistant Resume Example
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CERTIFIED NURSE ASSISTANT
Professional Summary
Proficient and caring Nursing team member offering over 1 1/2 years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Detail-oriented, personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Skills
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Work History
Certified Nurse Assistant, 04/2019 to Current
Chenega Corporation – Heath , OH
Chenega Corporation – Heath , OH
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Delivered individualized patient care by recording vital signs, documenting observations, administering needed treatments and evaluating patient needs.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for average of 14 patients, delivering high-quality, efficient support to meet all needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep hall nurse and charge nurse informed of changes.
- Transported patients between rooms and appointments or testing locations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Participated in multiple fun activities with patients to boost mood, improve overall memory and provide light entertainment.
- Worked shifts as Restorative Aide along side Brookside's Physical Therapy team providing residents with exercises and range of motions according to their PT plan
Front Desk Associate, 12/2014 to 05/2019
Livunltd – Bronx , NY
Livunltd – Bronx , NY
- Answered costumer questions about our services, products used, time windows, etc..,
- Greeted guests at front desk and engaged in pleasant conversations while managing their clothing drop offs and pick ups.
- Answered questions over phone, in person and via computer for customers and provided proper information.
- Maintained financial accuracy by collecting billing information and payments.
- Asked customers questions to meet special requests for their dry cleaning preferences.
- Used quick response and dynamic service skills to build relationships with customers and make them feel welcomed.
- Performed basic daily bookkeeping tasks.
- Entered customer data in computer and updated information whenever patrons changed phone numbers, addresses, and preferences.
- Promoted local entertainment for newly moved customers coming from out of the state or out of town.
Cashier, 12/2017 to 04/2019
Mohegan Sun – Uncasville , CT
Mohegan Sun – Uncasville , CT
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Assisted customers with special services, account updates and promotional options.
- Assisted customers by answering questions and fulfilling requests.
- Worked closely with Store Manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Trained as a sales associate and provided back-up coverage to provide customers with optimal support when coverage was needed on the floor.
- Counted cash in register drawer at beginning and end of shift.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Checked prices for customers and processed items sold by scanning barcodes.
- Worked with assistant managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Educated customers on promotions to enhance sales.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
- Increased sales 5% by offering advice on purchases and promoting additional products.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Served needs of more than 100 customers in a busy environment.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Reviewed weekly sales circulars and monitored price changes.
Education
High School Diploma: 05/2017
Douglas County High School - City, State
Douglas County High School - City, State
Certified Nurse Assistant: Nursing Assistance, 08/2018
Denver School of Nursing Arts - City, State
Denver School of Nursing Arts - City, State
Phlebotomist: Phlebotomy, Expected in 10/2020
Oquirrh Mountain Phlebotomy School - City
Oquirrh Mountain Phlebotomy School - City
Certifications
- First Aid/CPR Certified
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Resume Overview
School Attended
- Douglas County High School
- Denver School of Nursing Arts
- Oquirrh Mountain Phlebotomy School
Job Titles Held:
- Certified Nurse Assistant
- Front Desk Associate
- Cashier
Degrees
- High School Diploma : 05/2017
Certified Nurse Assistant : Nursing Assistance , 08/2018
Phlebotomist : Phlebotomy , Expected in 10/2020
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