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Certified Nurse Assistant Resume Example

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CERTIFIED NURSE ASSISTANT
Professional Summary

Proficient and caring Nursing team member offering over 1 1/2 years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Detail-oriented, personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Skills
  • Measuring bodily fluids
  • Assistance in residents ADL's in a proper and timely matter
  • Documenting behaviors
  • Conducting intakes
  • Responding to emergencies
  • Patient-focused care
  • Observing responses
  • Feeding assistance
  • Companionship and emotional support
  • Supporting personal needs
  • Recording vital signs
  • Transporting patients
  • Patient Assessments
  • Efficient and reliable team player
  • Direct Patient Care
  • Compassionate
  • Adaptable
  • Compassionate caregiver
  • Trustworthy companion
  • Provide proper and adequate care
  • Provides help with daily ADL's
  • Practice range of motion
  • Provide help with transferring resident with assistive devices
  • Great verbal and written communication between nurses and management
  • Consistent
  • Medical Terminology knowledgeable
  • Detailed-oriented
Work History
Certified Nurse Assistant, 04/2019 to Current
Brookside Inn – Castle Rock, CO
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering needed treatments and evaluating patient needs.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for average of 14 patients, delivering high-quality, efficient support to meet all needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep hall nurse and charge nurse informed of changes.
  • Transported patients between rooms and appointments or testing locations.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Participated in multiple fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Worked shifts as Restorative Aide along side Brookside's Physical Therapy team providing residents with exercises and range of motions according to their PT plan
Front Desk Associate, 12/2014 to 05/2019
Rock Cleaners – Castle Rock, CO
  • Answered costumer questions about our services, products used, time windows, etc..,
  • Greeted guests at front desk and engaged in pleasant conversations while managing their clothing drop offs and pick ups.
  • Answered questions over phone, in person and via computer for customers and provided proper information.
  • Maintained financial accuracy by collecting billing information and payments.
  • Asked customers questions to meet special requests for their dry cleaning preferences.
  • Used quick response and dynamic service skills to build relationships with customers and make them feel welcomed.
  • Performed basic daily bookkeeping tasks.
  • Entered customer data in computer and updated information whenever patrons changed phone numbers, addresses, and preferences.
  • Promoted local entertainment for newly moved customers coming from out of the state or out of town.
Cashier, 12/2017 to 04/2019
Michael Kors – Castle Rock, CO
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers with special services, account updates and promotional options.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with Store Manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Trained as a sales associate and provided back-up coverage to provide customers with optimal support when coverage was needed on the floor.
  • Counted cash in register drawer at beginning and end of shift.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Worked with assistant managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Educated customers on promotions to enhance sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
  • Increased sales 5% by offering advice on purchases and promoting additional products.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Served needs of more than 100 customers in a busy environment.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed weekly sales circulars and monitored price changes.
Education
High School Diploma: 05/2017
Douglas County High School - Castle Rock, CO
Certified Nurse Assistant: Nursing Assistance, 08/2018
Denver School of Nursing Arts - Denver, CO
Phlebotomist: Phlebotomy, Expected in 10/2020
Oquirrh Mountain Phlebotomy School - Aurora, CO
Certifications
  • First Aid/CPR Certified
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Resume Overview

Companies Worked For:

  • Brookside Inn
  • Rock Cleaners
  • Michael Kors

School Attended

  • Douglas County High School
  • Denver School of Nursing Arts
  • Oquirrh Mountain Phlebotomy School

Job Titles Held:

  • Certified Nurse Assistant
  • Front Desk Associate
  • Cashier

Degrees

  • High School Diploma : 05/2017
    Certified Nurse Assistant : Nursing Assistance , 08/2018
    Phlebotomist : Phlebotomy , Expected in 10/2020

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