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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Bakery manager who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.


Certified Nurses Aide with 30 years experience in healthcare. Monitored vital signs, assisted with feeding, bathing/grooming, household task, positioning and range of motion exercises. Hardworking, patient and highly compassionate.

Core Qualifications
  • Inventory control procedures
  • Employee scheduling
  • Organised
  • Excellent multi-tasker
  • Flexible schedule
  • Detail-oriented
  • Understands mobility assistance needs
  • Charting expertise
  • Understands medical procedures
  • Trained in grooming and bathing assistance
  • Documentation procedures expert
  • Quick problem solver
  • General housekeeping ability
  • Medical terminology knowledge
Accomplishments
  • Met monthly sales goals for 3 consecutive months.
  • Received 5 exceeds expectations" ratings on performance reviews.
Experience
05/2014 to Current Certified Nurse Aide Common Spirit | Steubenville, OH,

Observed and documented patient status and reported patient complaints to the case manager.Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Collected urine and fecal samples.Cleaned and organized patients’ living quarters.Cleaned and organized patients’ living quarters.Positioned residents for comfort and to prevent skin pressure problems.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Assisted with ADLs.Provided patients and families with emotional support.Sensitive to the needs of geriatric patients.Comforted patients and provided them with reassurance and encouragement.Participated in the maintenance of safe conditions within the facility and other related areas.

01/2010 to 09/2013 Bakery Manager Nothing Bundt Cakes | Las Vegas, NV,
  • Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Kept the showroom clean and maintained neat, orderly product displays.Offered direction and gave constructive feedback to motivate team members.Built and maintained effective relationships with co-workers and senior management.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Processed shipments and maintained organised stockroom.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Communicated store policy violations to the leadership team in a timely manner.Held each team member accountable for achieving brand and performance goals.Attended 4 team meetings each month to voice concerns and offer constructive feedback to others.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customer.
03/2009 to 09/2013 Certified Nurses Aide Sunrise Senior Living | Gahanna, OH,
  • Taking vitals sign.
  • Helping with personal hygiene, fluids intake and out take, range of motions, light cooking and house keep.

Provided transportation, assistance and companionship to clients.Cleaned and organized patients’ living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.

05/1996 to 01/2010 Bakery Manager Nothing Bundt Cakes | , GA,
  • Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Kept the showroom clean and maintained neat, orderly product displays.Offered direction and gave constructive feedback to motivate team members.Built and maintained effective relationships with co-workers and senior management.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Processed shipments and maintained organised stockroom.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Communicated store policy violations to the leadership team in a timely manner.Held each team member accountable for achieving brand and performance goals.Attended 3 team meetings each month to voice concerns and offer constructive feedback to others.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customer.
Education
Expected in 1983 High School Diploma | general New Brockton High School, New Brockton, Al GPA:

Student government representative

Expected in 1983 Certification in Health Occupation | Health Occupation Area Vocational School, New Brockton, AL GPA:

coursework in Health

Skills

Business administration, Strong communication skills, cooking, customer satisfaction, customer service, Detail-oriented, direction, senior management, fashion, government, Inventory control, leadership, listening, meetings, neat, Personnel training, scheduling, phone, Patient-focused care,Excellent interpersonal skills,Compassionate and trustworthy caregiver.Time management.

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Resume Overview

School Attended

  • New Brockton High School
  • Area Vocational School

Job Titles Held:

  • Certified Nurse Aide
  • Bakery Manager
  • Certified Nurses Aide
  • Bakery Manager

Degrees

  • High School Diploma
  • Certification in Health Occupation

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