cerner pm registration consultant resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Profile

​Cerner Core and HIM Expert Analyst

 ​Analyze, Identify and Improve Complex Processes​

  • Accomplished Cerner Analyst and Subject Matter Expert in Cerner Core, Security, Registration and Scheduling Interfaces, ProFile, Provision Document Imaging and Clinical Reporting XR
  • Enterprising self-starter offering 9 yrs. experience as lead analyst completing multiple projects to the highest standards in acute, ambulatory, and pediatric health care settings
  • Indelible reputation of consistently delivering superior client focused service and providing innovative solutions to resolve complex issues
  • Recognized for excellence as Lead Project Analyst implementing Message Center and Deficiency Analysis on 1 year anniversary date
  • Designed custom CCL Reports to identify ER encounters qualified for billing every 12 hours to generate $1.5 mil extra in annual revenue
  • Recognized as Core Team Leader during 2nd year and overall leader of the Clinical Applications Support Team

       Areas of Expertise

  • Design, build, conversion, integration, testing, troubleshooting, support and maintenance
  • Core Security, ESH, Org/Location hierarchy, Clinical Reporting XR, Message Center, ClinDoc and PowerChart
  • Profile Chart Coding, Abstracting, Chart and Physician Deficiency Analysis, ROI and AccessHIM Kofax, CPDI (batch and single doc capture), 3M CRS, ROI, Chart Locator and Nuance eScription
  • PM Registration and Scheduling CCL, Discern EKM, Rules, WTS location, DCPTools and HL7 interfaces

       Core Skills

  • Effective communicator
  • Keen attention to detail
  • Analytical thinker
  • Ability to quickly adapt to change
  • Exceptional troubleshooter
  • Complex problem solver
  • Excellent work ethic
  • Collaborative project management
  • Team mentor and leadership
  • Work well independently and within a team
02/2017 to Current Cerner PM Registration Consultant Center For Health Care Services | San Antonio, ,
  • Functioning as a Cerner Registration Analyst for a large county health care facility inclusive of a 10,000 inmate jail and juvenile detention center
  • Reconcile daily ADT errors between Cerner and Siemens INVISION Patient Management
  • Participated in successful BETA testing and implementation of INVISION Patient Accounting PA 27.3 and INVISION Patient Management Multiple Patient Status Transfer Enhancement to accept multiple patient status transfers as they occur in Cerner Millennium PM Registration
  • Integrated testing for multiple projects including: VECNA Lobby Management, Cerner Bridge (Breast Milk and Transfusion Administration), Dental Dentrix integration to PowerChart, and Experian EEM
  • Preparation for Cerner 2015.01.20 upgrade

2017 to 02/2017 Interim Cerner Core/Security Consultant Pursuit Healthcare Advisors | City, ,
  • Assisted Sorian client to prepare for implementation of Cerner Model
  • Worked with Cerner IA to and client staff to complete DCW and built Organization Facility hierarchy
  • Assisted client with mainstream naming convention of location hierarchy
  • Interpreted Sorian extracts to determine deficiencies and discrepancies of initial Cerner location build
  • Consulted with various Project Managers and SME's to assist with using the position matrix tool in the security DCW
  • Completed Cerner personnel DCW from Sorian and Clinicals data extracts

10/2016 to 2017 Interim Cerner Registration Consultant/Analyst Liberty Solutions | City, ,
  • Assisted Model Experience client post "big bang" implementation with multiple high priority issues
  • Troubleshot and resolved multiple PM Registration build errors
  • Analyzed client defined worklists in PMOffice, conversation rules, custom fields and Code Value Grouping in CoreCodeBuilder
  • Provided client with recommended changes and build steps to resolve discharge and modify person/encounter conversation errors
  • Created custom CCL reports to resolve PM worklist errors and maximize efficacy
  • Determined encounters created from Results Order Entry (ROE) were not being billed due to absence of attending value  in ROE conversation - created custom daily report identifying these encounters for manual billing script as a work around until ROE was updated with attending value
  • Determined workflow in ED registration as cause of missing admit source/type field, identified all affected encounters and updated field requirements in ED conversations
  • Determined patient DOB update failures caused by initial default value of 1/1/1950 being received via ROE - Resolved by removing carry forward registration rule and identified all affected patient records for update
  • Created additional custom CCL reports at client's request

08/2008 to 10/2016 Clinical Applications Analyst Children's Hospital Of The King's Daughters Health System | City, STATE,

       Senior Analyst and Project Lead

  • Subject Matter Expert in the design, build, end user training, implementation, troubleshooting, resolving complex issues and maintenance of Cerner Profile, CPDI, Clinical Reporting XR, Core, Registration and Scheduling HL7 interfaces and Access HIM
  • Subject Matter Expert of integrated 3rd party applications - 3M SoftMed ESA, ChartScript, Locator, ClinTrac, and ChartRelease, 3M CRS, Kofax Capture, Nuance eScription - dictation, voice recognition transcription and bi-directional interfacing
  • Completion of several successful conversions - SoftMed Clintrac to Cerner Profile HIM Chart Coding with 3M CRS encoder interface, SoftMed ESA to Message Center and Deficiency Analysis, SoftMed ChartScript and Provider ID to Nuance eScription with MDM HL7 bi- directional interface to Cerner, 3M SoftMed ChartRelease to Cerner Release of Information (ROI)
  • Design and build of EKM Editor rules, ProFit grouper rules, custom CCL, Discern Analytics reports, and Profile chart abstract form with over 100 custom fields to meet Joint Commission and organizational needs as a teaching pediatric hospital
  • Design, build and maintenance of Message Center RTE and FYI results, signature deficiencies and Pools
  • Provided individual training to physicians during test pilot of RTE results
  • Designed multiple templates for inpatient and ambulatory for Clinical Reporting XR (MRPxr) to produce formatted electronic copy of medical record
  • 3M Chart Release and Chart Locator successful upgrade from 6.2 to 7.5 platform
  • Established fundamental grounds to build a superior working relationship between IS Department and HIM
  • Provided 8 years support to HIM department interacting with director, managers, and staff in Transcription, Chart Analysis, Imaging, ROI and Coding

      Cerner Core Team Lead

  • Design, build, maintenance of Cerner Registration Conversations for Downtime, FirstNet, PowerChart, Profile, PathNet, RadNet, Ambulatory and Depart Process
  • Design, build and maintain locations, organizations and new user and provider security
  • Build and maintain Event Set Hierarchy - Core Event Manager
  • Design custom CCL reports, scripts, ops-jobs and ad-hoc queries in DV-Dev, VE and Discern Explorer
  • Design, build and maintain EKM Editor and purge rules
  • Build and maintain Care Management and Patient Care Doc with respective Bedrock wizards
  • Build and maintain PowerChart preferences, application groups, positions, and privileges using Bedrock and DCP Tools
  • Worked with FSI resources building and maintaining HL7 interfaces to include BAR (Cerner to Eclipsys), bi-directional MDM, Epic to Cerner SIU, ADT (Eclipsys and Epic), and MFN
  • Analysis, design, build, testing, implementation and maintenance of appointment types, display schemes, schedule resources, user and position security for PowerChart schedule display
  • Developed and implemented processes for future appointment back-fill interfaced from Epic, training documentation for end-users, and resolution procedures for scheduling interface errors
  • Identified PHI security conflict with behavioral health appointment notes interfaced with provider schedules and resolved expeditiously by configuring scheduling locks
  • Completed multiple Cerner code upgrades between 2007.14 and 2015.01.11 code levels 
  • Review, identify and test CR's relevant for upgrade and document results in Access database
  • Provide 24-7 on call support to users of Cerner and peripheral clinical applications
  • Report to department leadership, responsible for providing ongoing system support, administration, maintenance, training and upgrades of assigned computer applications throughout the health system
  • Provide creative resolutions to complex application needs of users, analyze user need, establish procedures for modifying systems and develop end-user training documentation on assigned applications
  • Ensure timely communication of work status and identify application process and quality improvement opportunities by effectively and accurately documenting analysis, design, build, testing, and conversion processes of assigned applications

02/2004 to 08/2008 Loss Prevention Agent III Avis Budget Group | City, STATE,
  • Responsible for protecting company assets by managing the overdue car rental process
  • Provided leadership in the development of the "04 Macro" to increase workflow efficiency and reduced overdue rental contracts from 15 to 6 days, resulting positively in increased revenues
  • Worked with department report specialist providing input and test piloting any new processes
  • Installed macro's to 70 computers through out the department
Education and Professional Development

Social Welfare and Criminal Justice

East Carolina University  8/94 - 5/95

Greenville, NC ​



Barton College  8/93 - 5/94

Wilson, NC 

Cerner Certifications

  • Building and Maintaining Profile
  • Discover Clinical Reporting XR
  • Building and Maintaining CareNet Documentation
  • Building and Maintaining Core
  • Cerner Millennium Fundamentals

Nuance Certifications (AHIMA Accredited)
  • eScription Super-user
  • eScription IT Technical Training

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Resume Overview

School Attended

    Job Titles Held:

    • Cerner PM Registration Consultant
    • Interim Cerner Core/Security Consultant
    • Interim Cerner Registration Consultant/Analyst
    • Clinical Applications Analyst
    • Loss Prevention Agent III


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