Having experienced the high-end technologies available in the medical field. I am searching for a challenging position with another company/business committed to continually improving their process.
Skilled in various computer program; safety conscious, dependable, high energy, good leadership qualities, good sense of responsibilities; willing to work overtime as needed; willing and eager to learn and follow directions; quick learner, excellent organizational, people and communication skills. Can work independent with no direction.
Have perfect attendance on the job and school. Have received bonuses for perfect attendance.
Volunteer for numerous community service organizations. American Cancer Society, United Way, Boys and Girls Club, St. Jude.
Supervised all areas/employees of the center to ensure proper coverage and proper work flow
Assists in helping out in each area of the center as needed to ensure proper work flow by performing any duties listed below.
Ensures high levels of customer service and satisfaction with co-workers to provide excellent customer service at all times.
Performs opening and closing management duties, ensuring center is running properly.
Reviews laboratory test results. Knows what actions to take for abnormal results.
Assists in training of new employees or with annual recertification of current employees.
Perform audits on quality records to help prepare for upcoming in house audits or FDA audits
Conducts 5's audits to assure center is meeting audit criteria
Assists with ordering and inventory of supplies for the center.
Organizes all community service involvement.
Ensures center compliance with federal, state,local, and company standard operating procedures.
Performed venipuncture on donors.
Monitored donor during donation process.
Managed donor adverse events
Certified Technician trained by Fenwal to repair or perform annual maintenance on all Plasmaphersis machines used in the center.
Processed plasma container after donation, which included drawing the required samples and ensuring that all procedures where followed as stated in center standard operating procedures.
Prepared shipment of samples to send to outside lab.
Boxes all approved plasma containers for shipment to outside processing facility.
Initiated the paperwork of the donors upon them entering the building to deem them a suitable donor.
Performed the screening of the donors prior to them being processed, which included HCT, TP, Weight, Temp, BP and Pulse
Answered phones and scheduled appointments.
Ensured high levels of customer service and satisfaction at all times.
Complied with federal, state, local and company specific rules.
Managed Document Control Program. Was responsible for writing or updating Quality Operating Procedures and Forms. Maintaining procedures manuals in compliance to ISO 9000 certification. Maintained procedure manuals on-line in pdf versions. Trained Employees on new procedures and the use of Test Equipment.
Managed Calibration Program using Gagetrak Software. Was responsible for scheduling calibration by an outside source or performing calibrations/repairing instruments on all hand-held instruments.
Lead Internal Auditor. Was responsible for managing the Internal Audit Group and scheduling and performing all Internal Audits.
Processed Customer Artwork. Was responsible for processing Customer Artwork to the production floor, by either checking incoming pre-press plates in or by manufacturing the pre-press plated or color keys.
Purchased supplies for the department. Was responsible for ordering supplies for the Quality department. Completing the Purchase Orders and contacting Vendor for the the supplies.
Performed Laboratory Testing. Trained QA Technicians on how to perform testing.
Managed the Template file of all Customer Certificates of Conformance's. Verified all Certificates of Conformance's for accuracy. Trained other QA Technicians how to complete the Certificates.
Help conduct either ISO Audits or Customer Audits.
Reviewed all Customer Samples before being released. Verified the sampling plan met all the customer requirements.
Training classes that I have attended:
Internal Auditor Course
Compete-to win The day-to-day Improvement Program
Certified Quality Technician Course through Blue Ridge College
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