cctv technician resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 1 years of experience building community and developing social skills through incremental therapeutic techniques. Results-driven Network Engineer with 1 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.

  • Installation and repairs
  • Help Desk Support
  • Attention to Detail
  • Technical Troubleshooting
  • Error Detection
  • Multitasking and Prioritization
  • Troubleshooting Network Issues
  • Organizational Skills
  • Active Listening
  • Hardware and Software Repair
  • Customer Service Support
  • Software Evaluation
  • Microsoft Windows and Office
  • Resolving Problems and Incidents
  • Issue and Resolution Tracking
  • Computer Diagnostics
  • Collaborative Team Player
  • Service Desk Team Management
  • System Maintenance
  • Computer System Diagnostics Software
  • Online Chat Support
  • Customer Needs Assessment
  • Hardware and Software Configuration
  • Desktop Partitioning Software
  • Problem Solving
  • System Configuration
  • Employee Computer Support
Work History
CCTV Technician, 01/2018 to Current
Eurofins Scient.Aqawam Historical, MA,
  • Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
  • Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
  • Used hand-truck to transport electronic equipment weighing up to pounds from one location to another location.
  • Operated power drills, wire strippers, pliers and wire connectors to properly install and repair electronic equipment.
  • Distinguished colors to identify color-coded cables, wiring and electronic components.
  • Adjusted voice and video configurations to minimize communication disruptions.
  • Translated technical terms into easy-to-understand language to explain operation of systems to customers.
  • Performed computer program entry to add closed-circuit television cameras, access control devices and intrusion alarm systems.
  • Submitted regular reports on service work performed, outstanding deficiencies and general system status.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Responded to maintenance calls and troubleshot devices.
IT Technician, 01/2021 to 03/2021
Apex SystemsNeenah, WI,
  • Industrial Food Importing & Production)(Hiba factory ),
  • Responsibilities: installing and configuring computer hardware and operating systems, maintaining andmonitoring computer networks and systems, analyzing call logs to detect underlying issues, setting up system faults and fixing technical issues
  • Patiently walked individuals through basic troubleshooting tasks.
  • Maintained office PCs, networks and mobile devices.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Monitored systems in operation and quickly troubleshoot errors.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Configured systems according to prescribed software and hardware frameworks.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
IT Support , 07/2020 to 09/2020
Dimensional Fund AdvisorsSanta Monica, CA,
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Created, prepared and delivered reports to various departments.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Monitored employee and customer interactions to assess quality of service.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
Network Engineer, 05/2019 to 12/2019
IT SourceCity, STATE,
  • Initiated and managed network test facilities to verify network hardness and resilience.
  • Assisted with implementation and support of network monitoring tools.
  • Provided network support services for devices such as hubs, bridges, routers and other hardware.
  • Collaborated with vendors to identify best options for optimizing network performance.
  • Performed troubleshooting for Juniper, Cisco and packet analysis.
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks.
  • Organized frameworks to transfer secure data from internal to external and public networks.
  • Configured and troubleshot VoIP and multi-media distributed systems and platforms.
  • Troubleshot complex multi-vendor network service provider issues.
Bachelor of Science: , Expected in 09/2017 to Sudan International University - Khartoum ,
  • online,

1. CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics

2. CompTIA Network+ (N10-007) Cert Prep: 2 The Physical Network

3. CompTIA A+ (220-1001) Cert Prep 3: Core Hardware

CompTIA A+ (220-1001) Cert Prep 2: Micro processing and RAM -

Additional Information

Personal Summary

An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and a up to date networking consultancy service to both colleagues and clients. Now looking for a new and challenging network engineer position, one which willmake best use of my existing skills and experience and also further my development

Native language
English: B2
Upper intermediate

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Resume Overview

School Attended

  • Sudan International University

Job Titles Held:

  • CCTV Technician
  • IT Technician
  • IT Support
  • Network Engineer


  • Bachelor of Science

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