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Cctv & Network Lead resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Technically-savvy and skilled at quickly learning new concepts, software and equipment. Skilled Technologist with broad base of experience in technical support and operations. Resolves problems, delivering high levels of customer satisfaction. Collaborative team player with excellent communication and interpersonal talents. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of goal requirements and timeline. Motivated to learn, grow and excel.

Skills
  • Network component installations
  • TCP/IP
  • Equipment testing
  • Field Device Terminations
  • CCTV
  • OSHA 30
  • Low-voltage Systems
  • Panel Terminations
  • Written and verbal communication
  • Fiber Splicing
Education
UDEMY Www.scrum.org, Expected in 04/2021 Professional Scrum Master : - GPA :
US ARMY FORT GORDON, GA, Expected in 07/2020 BEET : - GPA :
ITT TECH Owings Mills, MD, Expected in 06/2015 Bachelor : Electrical Engineering Technology - GPA :
ITT Tech Institute , Expected in 09/2010 Associate Degree : Computer Engineering Electronic Technology - GPA :
Certifications

PROFESSIONAL SCRUM MASTER I (PSM1) – (CERT# 653318) GENETEC Security Center – Omnicast Certified Tech (CERT# 939764) OSHA 30 Construction Safety and Health Certified (CERT# 26-607313643) AC (Alternating Current) & DC (Direct Current). (Military Certified) (CERT# BE-03527) Computer Detection System Repair (CDSR) – 94F (USAR) / Test Engineer.(Military Certified) Land Surveying Technician.

Work History
Horizon Health And Wellness - CCTV & Network Lead
Oracle, AZ, 10/2020 - Current
  • Install new electronic equipments and components such as but not limited to CCTV, WIFI APN, switches, routers, GETWELL NETWORK Servers using CAT6/6a, fiber optic or co-axial cables.
  • Update Software and run tests on existing equipment.
  • Provide effective troubleshooting, diagnosing and repairs of security, fire, or telecommunications systems.
  • Perform work in fast environment with good administrative, time management, analytical skills, good communication, teamwork skills and detail oriented.
  • Provide telecommunications, access control, security and/or CCTV systems installation and customer acceptance testing to meet project objectives.
  • Perform preventative maintenance, maintain Reports and Manuals.
  • Perform cables, equipment testing, and record results.
  • Perform schematic and diagram readings.
  • Perform industry specific hardware and network infrastructures testing, verse in usage, storage, and proper maintenance of high-end-low voltage test equipment.
  • Perform programming and configuration of modules or assemblies to commission security units or other installed systems.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Perform network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
  • Splice, bond, ground and terminate fiber cables.
  • Dress and install fiber and coper cabling to hardware such as switches, FDU's, and telecom racks.
  • Perform repairs on severed fiber cables to restore to complete functionality.
  • Perform system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
  • Identify and immediately resolve issues with network devices, including firewalls, modem, and switches.
  • Troubleshoot hardware and software to determine and rectify network problems.
  • Replace failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
  • Diagnose and resolve hardware, software and network problems and replace defective components.
  • Read blueprints and schematics to correctly place equipment.
US ARMY - Scrum Master, Test Engineer
City, STATE, 11/2019 - Current
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Designed test control apparatus and equipment, developed procedures for testing products, and devised processes for assuring quality production.
  • Lead daily stand-ups and scrum ceremonies for scrum teams.
  • Able to work with product owners to groom backlog and plan sprints.
  • Track, escalate and remove impediments.
  • Do report at daily Scrum of Scrum meetings.
  • Track burn down, issues and progress in Version One.
  • Work with component teams to resolve issues.
  • Versatile management professional: with rich exposure in preventive maintenance check services of various types of military equipment, troubleshoot installation of hardware and software, modems and satellite communications equipment.
  • Considerable record of accomplishment in leadership: 10+ years of supervised, trained, and scheduled 200 and more employees.
  • Successfully trained new employees on day-to-day operations as well as policies and procedures.
  • Prepared, processed, and maintained forms, confidential reports, logs, records, activities and federal accreditation material.
  • Engineering Professional: 2+ years conducting inspection of electrical systems, equipment and components to identify hazards, defects, the need for adjustment or repair, and to ensure compliance with NEC (National Electrical Codes).
  • Collaborated with scientific, engineering, and technical personnel to resolve testing problems and system malfunctions.
  • Documented Rules of Engagement (ROE) and defined technical procedures needed for execution of operational tests.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Identified areas needing improvement to review with senior leadership and develop plans for improvement.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Reviewed, evaluated and identified requirements for testability.
STATE OF MARYLAND DEPARTMENT OF PUBLIC SAFETY - Computer Support Specialist
City, STATE, 06/2009 - 10/2020
  • Resolved computer and system networking problems to maintain user productivity.
  • Maintained control rooms, monitor and access gates, cameras, switches, alarms, and video terminals, maintained control panels in response to audio and visual cues and requests by staff.
  • Troubleshot software/peripherals related to mugshot captures and fingerprint recognition software; identify errors in auto fill features and oversaw replacement of failed server, minimizing downtime of critical systems.
  • Provided firewall for LAN and VPN management, security and incident response.
  • Quickly and accurately assessed situations and responded appropriately.
  • Successfully trained 30 incoming new employees on day-to-day operations as well as policies and procedures.
  • Performed routine maintenance on information systems and perform emergency repairs in order to maintain safety and security of facility.
  • Identified and resolved areas of risk and exposure and recommended solutions and improvements to access control systems and video surveillance systems.
  • Resolved computer and system networking problems to maintain user productivity.
  • Tracked issue resolution policies to maintain compliance with internal standards.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Configured hardware, devices and software to set up work stations for employees.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Analyzed and troubleshooted issues to identify methods needed for quick remediation.
Additional Information
  • Clearance: Secret / US ARMY RESERVE Jan 2020 Location: Farmington, MISSOURI

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Resume Overview

School Attended

  • UDEMY
  • US ARMY
  • ITT TECH
  • ITT Tech Institute

Job Titles Held:

  • CCTV & Network Lead
  • Scrum Master, Test Engineer
  • Computer Support Specialist

Degrees

  • Professional Scrum Master
  • BEET
  • Bachelor
  • Associate Degree

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