Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly effective leadership experienced professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.

Six + years of basic screening, diagnostic treatment and rehabilitative and supportive services as a member of a primary health care team.

Nurse Case Manager with valid Michigan RN License. Solid clinical, utilization review and case management experience within a managed care environment.

Enthusiastic professional with excellent people skills and dedicated work ethic. Demonstrated medical procedure competency.
  • Strong interpersonal skills
  • Honest and dependable
  • MS Office and computer documentation
  • Approachable and focused
  • Strategic thinker with sound judgment skills
  • Community relations and excellent customer service skills
  • Organized and proficient
  • Adaptable
  • Flexible and work well under stressful situations
  • Resourceful / will do what it takes to get the job done correctly.
  • Safety first - no do overs
  • Crisis and emergency communications
Work History
08/2010 to 07/2014
Case Manager Registered Nurse for Home Care and Hospice Providence Health & Services Clarkston, WA,
  • Daily performance of direct patient care assessment and goal directed therapy. Computer generated documentation and care plan development related to specific needs of the individual related to evidence based disease management.
  • Venipuncture (lab draw, specimen collection) competed in the clients home, then delivered to resulting facility.
  • Routinely performed disease specific education for clients on disease management, facilitated program placement, executed wound care, and medication management services.
  • Collaborated with members of the health care staff, other public agencies and private organizations to achieve maximized care of the clients served.
  • Supervised Home Health Aides, and coached several new staff members during the four years employed .
  • Cultivated close working relationships with other municipalities and governmental agencies to achieve success.
  • Responded to all inquiries from the general public in a prompt and professional manner while on call. Triage provided for services not included within our program parameters.
  • Service area included several rural areas, excellent ability to perform in adverse conditions.
04/2007 to 08/2010
SWAT / Float Nurse Staffing Department / Float Nurse City, STATE,
  • Dependable SWAT / Float staffing department nurse ready to assist multiple areas of need within the hospital due to shortage.
  • Assigned to several locations in one shift. Areas of service
    included: Medical Surgical, Oncology, Orthopedic, and Cardio Vascular Units.
  • Computer generated documentation completed after patient information obtained from assessment interviews.
  • Participated on JDI projects to enhance organizational safety and reduce loss prevention expenses.
  • Collaborated with multiple disciplines, organized care based on priority, clear and concise communication skills utilized in both oral and written form.
  • Educated patients and their families on goal specific management of acute and chronic diseases.
  • Adaptation was vital to success, a skill mastered during this experience.
  • 4 Customer service awards received in less than 2 years.
08/2009 to 08/2010
Registered Nurse (Part-time Position) Bortz Health Care Facility City, STATE,
  • Dementia Unit RN, responsible for (average census of 40) patients in long term care setting.
  • Supervised care provided by certified nursing assistants.
  • Daily assessment monitoring for physical condition, cognitive and emotional status changes.
  • Medication administration and wound care.
  • Generated reports for continuation of care.
  • Valued team player in long term care setting.
  • Participated in state level certification / accreditation program. (Chaps Survey)
  • Excellent oral and written communication skills utilized with medical care providers, family members and colleagues.
1996 to 04/2008
Certified Home Health Aide Vital Care City, STATE,
  • Home health aide for Hospice program.
  • Participated in weekly (interdisciplinary meetings) over-view of care for hospice patients, strategic planning process for upcoming care required.
  • Assistant to RN within the home setting, providing wound care, personal hygiene, and companionship.
  • MSDS experience, updating clinical documentation records.
  • Scheduler for 4 home health aides.
  • Participated in JAYCO and CHAPS accreditation surveys.
Expected in 5 2008
Associate of Science: Nursing
North Central Michigan College - Petoskey, Michigan
  • Member of Student Nursing Association
  • 3.2 GPA
  • Recipient of NMRH Foundation Scholarship
  • CPR certificate - expires 4/2015
  • H2S certificate - expires 7/2014
  • Process improvement techniques
  • Approachable
  • Strategic thinker
  • Power tool use
  • Farming experience
  • Construction /production experience

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School Attended

  • North Central Michigan College

Job Titles Held:

  • Case Manager Registered Nurse for Home Care and Hospice
  • SWAT / Float Nurse
  • Registered Nurse (Part-time Position)
  • Certified Home Health Aide


  • Associate of Science

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