Enthusiastic Call Center Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Possessing a clear understanding of billing and collections and training in telecommunications. Motivated to learn, grow and excel in every situation. Proactive Call Center professional bringing excellent leadership skills and capability to help staff meet and exceed customer expectations. Equipped to train, monitor and manage high-performance teams in fast-paced environments. Personable and decisive with expertise in diplomatic conflict resolution and consumer behavior.
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