Articulate alarm operator seeking challenging customer service position in [alarm monitoring]. Known for dedication to driving results through strong leadership. Open and clear communicator with proven communication skills and abilitie to be flexable. Amicable call center professional with ability to thrive in fast-paced customer service settings. Offering exceptional strengths in team building and knowledge of call center operation. Detail-oriented professional offering many years of customer service experience. Dedicated to thoroughly and accurately resolving customer concerns with forward-thinking and knowledgeable solutions. Adept at mentoring new employees on processes and policies in support of team and business objectives. Protective Security Guard with over 5 years years of experience working to promote safety of people and premises in assigned area. Expertise in industry knowledge and focused procedures. Outstanding surveillance skills with ability to operate and maintain various equipment, including computer and phone. Shift supervisor experienced at managing business operations in the alarm monitoring industry. Expertise in employee oversight, customer relationship management and customer service. Pursuing new management role within call center industry where room for advancement is possible. Well-grounded leader successfully optimizing control systems and building solid teams to meet business needs and achieve demanding financial targets. Good reporting, records management and interpersonal skills. Focused Branch Manager versed in overseeing operations in call monitoring field. Possess excellent customer skills and attention to detail abilities. Driven to build lasting client relationships and exceed sales goals. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Team oriented executive offering professional expertise gained through many years of profit oriented successful contributions. Motivating leader with history of building and managing cohesive teams. Proficient at identifying potential issues and integrating innovated solutions to achieve positive solutions. Strong relationship builder works well with stakeholders and corporate teams. A call center supervisor with demonstrated command of scripted calls and customer service. Call center expert expert with developed aptitude for instruction and results. I am fluent in the english language , offering solid comprehension of cultural diversity. Talented supervisor and team leader offering many years of success in difficult environments. Strategic thinker with customer interaction proficiency. Offers proven ability to build effective teams and organizing. Committed to identifying and leveraging opportunities for growth. Certified in project management.
I am a UL and State of Ca certifield operator.
I received call volume answered bounus most month that I worked as and operator.
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