Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Personable and responsible Cashier with 4 years in retail and customer service. Solid team player with upbeat, positive attitude.
  • Cash handling accuracy
  • Organized
  • Detail-oriented
  • Time management
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule

Consistently exceeded daily sales targets with an average of $2000. Routinely helped as many as 100 customers each day in a high-volume retail outlet. in sales each day.

04/2017 to 01/2018
Call Center Operator Grand Sierra Resort And Casino Reno, NV,
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Addressed customer service inquiries in a timely and accurate fashion.

Demonstrated mastery of customer service call script within specified time-frames.
01/2016 to 04/2017
Front Desk Vca Antech, Inc. Mount Juliet, TN,
Welcomed guests and clients in an upbeat and friendly manner.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
07/2015 to 01/2016
Keyholder Torrid Carolina (Plaza Carolina), PR,

Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Kept the showroom clean and maintained neat, orderly product displays.

07/2014 to 07/2015
Modular Walmart City, STATE,

Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.Processed shipments and maintained organized stock shelves.

Expected in 2014
High School Diploma: Child Care
Baker High School - Baker, LA

Top 10% of class

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School Attended

  • Baker High School

Job Titles Held:

  • Call Center Operator
  • Front Desk
  • Keyholder
  • Modular


  • High School Diploma

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