Driven in dynamic and fast-paced environments. Offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in office and daily operations management, work flow improvements and customer service. Possess more than 3+ years experience coordinating company operations and needs while providing administrative support. Seeking to be an excellent and effective addition to a progressive company.
Strategic partnership building
Marketing and advertising
Team building expertise
Administrative and financial operations
Critical and creative thinking
Excellent listening skills
12/2014 to Current
Business Startup and Development ConsultantSelf – Jacksonville, FL
Increased volume of business by following up on leads, cold calling and networking.
Developed and implemented a comprehensive sales program.
Researched public perception of products and services and used information gathered to guide strategy development.
Monitored income expense sheets to track and adjust expenses.
Researched clients business issues and goals to offer appropriate solutions.
Created business plans to improve business-to-business and customer relationships.
Developed new business opportunities by effectively communicating product lines to leading international corporations.
Designed print and marketing initiatives for each client.
Designed optimized and customer friendly websites that reflect positively for company brand.
Completely design, update, or redesign user experience for client company websites.
Informed company of current interaction design patterns and trends.
06/2013 to 04/2014
Inventory/MerchandiserWalmart – Jacksonville, FL
Organized store merchandise racks by size, style and color.
Led merchandise selection, pricing, planning and marketing.
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Loaded and unloaded merchandise using a ladder and pallet jack.
Answered customer questions regarding store merchandise, department information and pricing.
Unload inventory off of truck, place in bins for labeling to be set out to store.
Performed cycle counts, product audits, pulled nightly "picks" from backroom bins to go to the floor and be worked.
08/2009 to 10/2012
Cashier to Overnight MerchandiserWalmart – Atlanta, GA
Determined customer needs by asking relevant questions and listening actively to the responses.
As a cashier: Trained on procedures, customer service and sales techniques.
Maximize customer satisfaction and efficiency by reaching and exceeding hourly IPH (inventory per hour).
First Promo, Customer Service Rep: Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Second Promo, Money Center Rep: Organized, stocked and maintained the money center area.
Final Promo, Overnight Merchandiser: Kept floors free of spills, water and hazardous debris.
Stocked and cleaned grocery shelves, bulk bins, back room freezer, and dairy cases.
High School Diploma: East Lansing High School - East Lansing, MI
Career Diploma/Technical School Certificate: Medical Assisting Sanford Brown College - Atlanta, GA
Licensing Certificate: Real Estate Real Estate School - Jacksonville, FL