Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

A hands on professional with a proven ability to provide effective leadership while coaching and developing others. An effective communicator and problem solver that displays a high level of resourcefulness, creativity, with the ability to motivate and persuade while working in a team environment.

  • Leadership
  • Compliance Management
  • Financial Management
  • Office Administration
  • Hiring & Training
  • Accounts Payable
  • Accounts Receivable
  • Marketing and Sales
06/2019 to Current
Business Development Scout (Consultant) Yellowbrick Raleigh, NC,
  • Manage business consulting services by building client base in the restaurant and healthcare industry.
  • Advises clients on best and most suitable recruiting and talent acquisition methods while being heavily involved in the process of finding, attracting and hiring talent for clients.
07/2018 to 03/2019
Community Leader Marsh & Mclennan Companies, Inc. Anchorage, AK,
  • Operated within an entrepreneurial framework in the start-up of the Assisted Living Community.
  • Managed budgets to meet Community needs and Company goals, exceeding company targets for profitability driven by controls in food cost and labor.
  • Responsible for all aspects of Office Administration for the Community.
  • Provided leadership and direction for overall community operations for over 50 employees with a focus to build people, census and profits.
  • Ensured the delivery of person-centered care focusing on the human experience while maintaining compliance with all state laws and regulations.
  • Successfully built community partnerships with local hospitals and other health agencies which served to supply the client funnel.
  • Supported and Ensured development and use of effective marketing tactics were to drive census.
  • Supported Community Relations Director ensuring that all operational aspects of special events were executed at a high level, i.e.
  • Catering, entertainment, parking logistics, adequate staff/volunteer support.
  • Conducted lease signing for all Residential suits; maintained all lease files and updated all databases, i.e.
  • Marketing and Sales, Financial Management.
  • Maintained open lines of communications with client family members to ensure responsiveness to concerns to ensure a great resident experience.
03/2011 to 06/2018
Business Consultant Popeyes Louisiana Kitchen City, STATE,
  • Engaged assigned franchisees in the development and execution of continuous improvement plans and facilitated quarterly follow-up meetings.
  • Assisted franchise partners with the development of annual business plans providing quarterly performance reviews and continuous improvement plans.
  • Guided the Reimage process for 118 locations meeting Brand timelines for compliance.
  • Successfully influenced more than 50% of franchise partners to become early adopters of new technology requirements prior to established deadlines providing for enhanced controls in COS.
  • Supported a large (35 locations) franchise group through receivership to sale averting closure of 35 locations in a DMA of 48.
  • Conducted periodic restaurant evaluations assessing compliance and adherence to operational brand standards providing coaching towards Ops Excellence.
  • Responsible for maintaining up-to-date knowledge of all elements of the Popeyes Menu and of services/resources available to franchise operators, including services/resources available within the functional areas of Operations, Training, Development, Marketing, Product/Menu Development, Finance and Concept Integrity.
  • Provided consultative advice to Franchise Partner sharing company and industry Best Practices.
  • Selected as Lead Business Consultant for one of the Brand's largest franchisee with over 128 restaurants throughout 6 DMA's.
  • Contributed to Quality, Service, and Cleanliness turnaround of a large Franchise group (10 locations) averting default due to poor performance as to Key Metric and Brand compliance.
  • Supported largest (26 locations) Franchise group in Atlanta DMA with the highest AUV's in the East Region yielding AUV's that exceeded the company average by $400K.
  • Supported a new Franchise Partner in the attainment of record sales of $3M and the attainment of Training Restaurant status within the first year of opening.
  • Supported over 100 new restaurant openings, guiding the opening processes and documenting progress to ensure operational readiness.
  • Drafted New Restaurant announcements and provided to all stakeholders inclusive of pictures confirming commencement of operations to Marketing and Development.
  • Achieved Restaurant Operating Profit of 21% exceeding the Brand goal.
Education and Training
Expected in
Bachelor of Science Degree: Hospitality Management
Florida International University - ,
Expected in
Associate of Science: Business Administration
Miami Dade Community College - ,
Activities and Honors
  • Society Human Resource Management
  • Popeyes Women's Leadership Forum - International Franchise Conference Project Chair - 2011
  • American Business Women's Association - President, Airport Charter Chapter 2005-2007
  • Airport Charter Chapter - ABWA, Women of the Year
  • Certified Director of Assisted Living - 2018
  • ServSafe (Food Safety) Certification - Expiration 2025
  • First Aid/CPR

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School Attended

  • Florida International University
  • Miami Dade Community College

Job Titles Held:

  • Business Development Scout (Consultant)
  • Community Leader
  • Business Consultant


  • Bachelor of Science Degree
  • Associate of Science

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