Business Development Scout (Consultant) Resume Example
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BUSINESS DEVELOPMENT SCOUT (CONSULTANT)
Summary
A hands on professional with a proven ability to provide effective leadership while coaching and developing others. An effective communicator and problem solver that displays a high level of resourcefulness, creativity, with the ability to motivate and persuade while working in a team environment.
Skills
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Experience
Business Development Scout (Consultant) / Yellowbrick - Raleigh , NC07/2019 - Current
- Manage business consulting services by building client base in the restaurant and healthcare industry.
- Advises clients on best and most suitable recruiting and talent acquisition methods while being heavily involved in the process of finding, attracting and hiring talent for clients.
Community Leader / Marsh & Mclennan Companies, Inc. - Anchorage , AK07/2018 - 03/2019
- Operated within an entrepreneurial framework in the start-up of the Assisted Living Community.
- Managed budgets to meet Community needs and Company goals, exceeding company targets for profitability driven by controls in food cost and labor.
- Responsible for all aspects of Office Administration for the Community.
- Provided leadership and direction for overall community operations for over 50 employees with a focus to build people, census and profits.
- Ensured the delivery of person-centered care focusing on the human experience while maintaining compliance with all state laws and regulations.
- Successfully built community partnerships with local hospitals and other health agencies which served to supply the client funnel.
- Supported and Ensured development and use of effective marketing tactics were to drive census.
- Supported Community Relations Director ensuring that all operational aspects of special events were executed at a high level, i.e.
- Catering, entertainment, parking logistics, adequate staff/volunteer support.
- Conducted lease signing for all Residential suits; maintained all lease files and updated all databases, i.e.
- Marketing and Sales, Financial Management.
- Maintained open lines of communications with client family members to ensure responsiveness to concerns to ensure a great resident experience.
Business Consultant / Popeyes Louisiana Kitchen - City , STATE04/2011 - 06/2018
- Engaged assigned franchisees in the development and execution of continuous improvement plans and facilitated quarterly follow-up meetings.
- Assisted franchise partners with the development of annual business plans providing quarterly performance reviews and continuous improvement plans.
- Guided the Reimage process for 118 locations meeting Brand timelines for compliance.
- Successfully influenced more than 50% of franchise partners to become early adopters of new technology requirements prior to established deadlines providing for enhanced controls in COS.
- Supported a large (35 locations) franchise group through receivership to sale averting closure of 35 locations in a DMA of 48.
- Conducted periodic restaurant evaluations assessing compliance and adherence to operational brand standards providing coaching towards Ops Excellence.
- Responsible for maintaining up-to-date knowledge of all elements of the Popeyes Menu and of services/resources available to franchise operators, including services/resources available within the functional areas of Operations, Training, Development, Marketing, Product/Menu Development, Finance and Concept Integrity.
- Provided consultative advice to Franchise Partner sharing company and industry Best Practices.
- Selected as Lead Business Consultant for one of the Brand's largest franchisee with over 128 restaurants throughout 6 DMA's.
- Contributed to Quality, Service, and Cleanliness turnaround of a large Franchise group (10 locations) averting default due to poor performance as to Key Metric and Brand compliance.
- Supported largest (26 locations) Franchise group in Atlanta DMA with the highest AUV's in the East Region yielding AUV's that exceeded the company average by $400K.
- Supported a new Franchise Partner in the attainment of record sales of $3M and the attainment of Training Restaurant status within the first year of opening.
- Supported over 100 new restaurant openings, guiding the opening processes and documenting progress to ensure operational readiness.
- Drafted New Restaurant announcements and provided to all stakeholders inclusive of pictures confirming commencement of operations to Marketing and Development.
- Achieved Restaurant Operating Profit of 21% exceeding the Brand goal.
Education and Training
Florida International UniversityBachelor of Science Degree: Hospitality Management
Miami Dade Community CollegeAssociate of Science: Business Administration
Activities and Honors
- Society Human Resource Management
- Popeyes Women's Leadership Forum - International Franchise Conference Project Chair - 2011
- American Business Women's Association - President, Airport Charter Chapter 2005-2007
- Airport Charter Chapter - ABWA, Women of the Year
Certifications
- Certified Director of Assisted Living - 2018
- ServSafe (Food Safety) Certification - Expiration 2025
- First Aid/CPR
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Resume Overview
School Attended
- Florida International University
- Miami Dade Community College
Job Titles Held:
- Business Development Scout (Consultant)
- Community Leader
- Business Consultant
Degrees
- Florida International University Bachelor of Science Degree : Hospitality Management
Miami Dade Community College Associate of Science : Business Administration
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