business development consultant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Successfully drives organizational change through research, optimization and systems development. Experience conferring with employees and management to address problems with internal controls and procedures negatively impacting business operations. Focused on reducing costs, streamlining processes and maximizing resource utilization. Customer-oriented, strategic-thinking professional with over 20 years of experience in building relationships, cultivating partnerships,

  • Budgeting and forecasting
  • Work flow planning
  • Multi-unit operations management
  • Management information systems
  • Training and mentoring
  • Compliance
  • Leadership development
  • Process improvements
Business Development Consultant, 12/2014 to Current
Cardinal HealthStockton, CA,

Business Leader highly effective at taking on challenging objectives and exceeding expectations. Team-oriented professional successful in fast-paced, high-demand environments. Eager to achieve solution,meeting diverse needs, sparking chang and driving company growth

  • Create reports and established processes that assist with compliance, inventory control and budget maintenance.
  • Collaborate with senior leaders, managers and staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Advise owners on corrective action policies and procedures, employee performance evaluations and training schedules.
  • Manage 145-unit properties and assist owners with analyzing real estate investment potential,
  • Develop Business owners through training seminars on effective recruitment, training and motivation.
  • Partner with cross-functional teams to address business opportunities and challenges.
  • Promote time management strategies for project teams on proactive .
  • Assist business owners and organizational leaders on resource planning, budget forecasting ,control of schedules, job scope and staff recruitment.
  • Devise marketing strategies and initiatives to boost customer engagement.
  • Increased bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
  • Conducted strengths, weakness, opportunities and threats (SWOT) analyses to develop strategic plans for corporate level and business units.
  • Performed root cause analysis and created a strategy to improve performance.
  • Conferred with sales and marketing teams to ensure consistency in messaging and communication with business partners and customers, and to relay insight from data collected to shape successful marketing campaigns.
  • Handled human resource concerns and established plans to handle issues consistently and efficiently.
  • Identified operating issues with service rigs and troubleshoot problems to identify root causes, resolve faults and return full functionality.
Business Analyst, 06/2010 to 08/2019
Moody's Investors Service, Inc.Charlotte, NC,
  • Drafted business plans, budgets, quarterly and semi-annual business reviews.
  • Established and serviced 35-40 locations in assigned territory.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Developed and implemented inspection procedures, policies,best practices and competency requirements.
  • Documented, filed and maintained proper inspection records and quality assurance documents.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Evaluated staff performance at to install knowledge of federal, state and local regulations and requirements.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Delivered group and individual instruction to sales representatives to provide guidance on customer service and professional development.
  • And referral objectives through continued engagement of past clients.
  • Improved operations by working with team members and customers to find workable solutions.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Networked to build client base and promote products to new and existing clients.
  • Built new business partnerships through [Action] and [Action].
  • Negotiated and closed deals with minimal oversight.
  • Devised implementation plans, including cost-benefit and ROI analyses.
  • Inspired team members by fostering positive environment and boosting employee confidence.
  • Sustained safety protocol, ensuring cost-effective and safe handling equipment and material usage while adhering to OSHA regulations and MSDS documents.
  • Coordinated complex contract administration, including defining project milestones and developing budget.
  • Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and ensure timely preconstruction completion.
  • Provided client guidance regarding conditions, mortgage options and legal requirements.
  • Recommended clarifications and
  • Verified property compliance with state and federal regulations avoiding changes in program policies reports to director of property management.changes in program policies to director of property management.
  • Any form of discrimination or illegal practices.
  • Provided advice and interpretation of labor relations policies and agreements to enhance company positions.
  • Through continuing education, training and monitoring of industry publications.
  • Negotiated changes and issued change orders and contract amendments.
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.
  • Aided [Job title] during executive decision-making process, generating multi-divisional financial reports to recommend corrective actions and improvements.
  • Assisted project managers to prepare and analyze budgets for status updating to clients.
  • Conducted market research, devised acquisition strategies and drafted and finalized contracts.
  • Increased bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
  • Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods and team functions.
  • Created agenda, materials and communications for team meetings.
  • Identified and analyzed business strategy implications for growing companies to increase longevity.
  • Identified inefficiencies in business processes and recommended improved policies.
  • Documented process flows and developed requirements for functional improvements and enhancements.
  • Oversaw [Type], [Type] and [Type] departments in early years of business, establishing core values and operational mindset to establish solid foundation of principles and operational mindset.
  • Performed root cause analysis of [Type] data to develop counter strategy and improve performance.
  • Boosted company efficiency and customer satisfaction by streamlining or eliminating inefficient processes.
  • Led cross-functional teams to analyze and understand operational impacts and opportunities of technology changes.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Conducted root cause analysis to formulate countermeasures to business missteps and improve operations.
Training Store General Manager, 03/1998 to 05/2010
Friendly Ice Cream L&cCity, STATE,
  • Promoted professional skills and development of General over 25 General Manager trainees, employees through effective training, management and motivation.
  • Managed scheduling for 35140 multi unit locations to ensure optimal productivity.
  • Developed 8 internal candidates for general management promotion opportunities.
Education and Training
Baa: Business Administration, Expected in 05/2003 to Rider University - Trenton, NJ
Associate of Science: Business Administration And Management, Expected in 05/2001 to Luzerne County Community College - Nanticoke, PA
  • Human Resources.Reduced employee turnover by 10%.
  • Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.

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Resume Overview

School Attended

  • Rider University
  • Luzerne County Community College

Job Titles Held:

  • Business Development Consultant
  • Business Analyst
  • Training Store General Manager


  • Baa
  • Associate of Science

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