Business Development Consultant Resume Example
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BUSINESS DEVELOPMENT CONSULTANT
Professional Summary
Focused Business Development Representative adept at proposal development, market research and documentation. Enthusiastic people person with methodical but flexible approach. High-achieving Business
Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Skills
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Work History
Business Development Consultant, 02/2019 to 07/2020
Anthem, Inc. – Goldsboro , NC
Anthem, Inc. – Goldsboro , NC
- Developed new business by networking with prospects and valuable customers.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Negotiated contracts and closed sales with new and existing clients.
- Networked among local business and community organizations to develop leads and generate business.
- Marketed services to current clients as well as new clients.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Managed needs of more than one customers at once using strong prioritization and multitasking abilities.
Administrative Assistant, 11/2018 to 02/2019
Koch Industries, Inc. – Kennesaw , GA
Koch Industries, Inc. – Kennesaw , GA
- Coached new employees on administrative procedures, company policies and performance standards.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Quickly and accurately counted drawers at start and end of each shift.
- Built effective training and coaching strategies to optimize team performance.
- Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Increased customer loyalty and retention.
- Assisted customers by answering questions and fulfilling requests.
- Prepared and submitted end-of-shift reports using AMS.
- Educated employees on all job tasks, including register use, merchandising and customer service.
- Received and processed customer payments.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Developed standard operating procedures.
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Office Assistant, 08/2013 to 11/2018
Mercy Medical Center - Canton – Columbia , SC
Mercy Medical Center - Canton – Columbia , SC
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Compiled company information and related material and distributed it to candidates.
- Organized weekly staff meetings and logged minutes for corporate records.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Verified accuracy of business records by consistently updating customer information.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
Sales Representative, 03/2010 to 07/2013
Stonemor Partners – Bluefield , WV
Stonemor Partners – Bluefield , WV
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
- Devised and implemented product strategies for filling market gaps and driving consistent sales.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Proactively managed client correspondence and recorded all tracking and communications.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Completed customer contracts and warranties as part of administrative aspects of sales.
- Provided sales consultations on functional and stylistic benefits of each custom product.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Helped resolve client problems quickly with superior customer service.
- Drove business development through proactive networking and relationship-building strengths.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Recommended accurate and effective solutions to customers after identifying problems.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Implemented marketing and sales campaigns to effectively brand Avon.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Built business by hosting and attending events, launching special promotions and reaching out to local experts.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Initiated sales strategies by recruiting new clients through approved methods.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Utilized professional sales techniques to persuasively communicate with clients.
- Identified client needs, built relationships and overcame objections to drive sales.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics for AVON.
Education
Associate of Applied Science: Business Management, 05/2018
Oklahoma City Community College - City, State
Oklahoma City Community College - City, State
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Resume Overview
School Attended
- Oklahoma City Community College
Job Titles Held:
- Business Development Consultant
- Administrative Assistant
- Office Assistant
- Sales Representative
Degrees
- Associate of Applied Science : Business Management , 05/2018
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