Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Focused Business Development Representative adept at proposal development, market research and documentation. Enthusiastic people person with methodical but flexible approach. High-achieving Business

Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.

  • Continuous professional improvement
  • Business-to-customer expertise
  • Account development
  • Lead Generation
  • Relationship building and management
  • Goal-setting
  • Networking strength
  • Cold Calling
  • Quality control
  • Verbal and written communication
  • Operations
  • Systems and software programs
  • Key decision making
  • Sales expertise
  • Revenue Generation
  • Business development and planning
Work History
Business Development Consultant, 02/2019 - 07/2020
Anthem, Inc. Goldsboro, NC,
  • Developed new business by networking with prospects and valuable customers.
  • Arranged potential client contacts, cultivated relationships and followed through all service needs.
  • Negotiated contracts and closed sales with new and existing clients.
  • Networked among local business and community organizations to develop leads and generate business.
  • Marketed services to current clients as well as new clients.
  • Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
  • Managed needs of more than one customers at once using strong prioritization and multitasking abilities.
Administrative Assistant, 11/2018 - 02/2019
Koch Industries, Inc. Kennesaw, GA,
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built effective training and coaching strategies to optimize team performance.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Increased customer loyalty and retention.
  • Assisted customers by answering questions and fulfilling requests.
  • Prepared and submitted end-of-shift reports using AMS.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Received and processed customer payments.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Developed standard operating procedures.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Office Assistant, 08/2013 - 11/2018
Mercy Medical Center - Canton Columbia, SC,
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Compiled company information and related material and distributed it to candidates.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Verified accuracy of business records by consistently updating customer information.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
Sales Representative, 03/2010 - 07/2013
Stonemor Partners Bluefield, WV,
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Completed customer contracts and warranties as part of administrative aspects of sales.
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Helped resolve client problems quickly with superior customer service.
  • Drove business development through proactive networking and relationship-building strengths.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Implemented marketing and sales campaigns to effectively brand Avon.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Initiated sales strategies by recruiting new clients through approved methods.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics for AVON.
Associate of Applied Science: Business Management, Expected in 05/2018
Oklahoma City Community College - Oklahoma City, OK

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School Attended

  • Oklahoma City Community College

Job Titles Held:

  • Business Development Consultant
  • Administrative Assistant
  • Office Assistant
  • Sales Representative


  • Associate of Applied Science

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