I am a strategic and industrious Sales and Customer Service professional with over 19 years of B2B and B2C experience. Offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account retention and territory growth. Excellent in communication and negotiating. Driven to provide superior quality sales and customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Highly organized and driven by KPI and sales metrics as an individual representative as well as the company overall.
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