Operation Senior Dispatch Manager 10+ years' experience. Seeking the same or similar position where my skills can be utilized and enhanced.
Bilingual English and Spanish, Able to communicate clearly on both languages also read and write them perfectly. I was categorized reliable at my previous job.
Focused and diligent Senior Dispatch with over 10+ years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.
Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
Strategic Chief Accountant offering progressive experience in financial leadership settings. Motivating teams to top performance through mentoring, training and coaching to achieve company goals. Partnering with executive teams to provide financial insight into long-range business planning and decision making.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Competitive Customer Service Sales Specialist skilled at building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. History of increasing sales and revenue using consultative techniques.
Helpful Customer Experience Agent passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.
Special operations capabilities
Business operations management
Bills of Lading
Education and Training
High School DiplomaBell Gardens High SchoolBell Gardens,CA,06/2000
Self EmployedBuilding Maintenance Worker | San Bernardino, CA02/2019 to Current
Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards.
Dismantled equipment to access, remove and replace defective parts to maintain operability.
Fixed building systems and structural components using professional finishes.
Inspected electrical components to identify defects and hazards and to make necessary adjustments.
Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
Calibrated devices to optimize performance and maintain longevity of equipment.
Diagnosed and repaired mechanical machinery issues.
Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces.
Maintained facility grounds by removing litter, mowing, trimming and treating grass areas.
Performed custodial duties to maintain facility interior by shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
Self EmployedLandscaper/Gardner/Assistant Groundskeeper | San Bernardino, CA02/2019 to Current
Repaired concrete and asphalt walkways and driveways.
Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
Pruned trees and bushes to improve visibility and shapes.
Removed debris from work site and followed proper disposal practices.
Maintained work sites and client property including weeding and hedge work.
Fertilized, cultivated and weeded soil.
Applied fertilizers and pesticides to lawns and grounds on regular basis to control weeds, insect infestation diseases and to maintain soil fertility.
Bj Services Inc.Dispatch Operations Manager | Santa Fe Springs, CA02/2007 to 02/2019
This is where good organizational skills are necessary. Dispatch Managers are responsible for coordinating all of the work that gets done in a warehouse or call center on a daily basis. This process involves being in constant communication with senior management and others involved in the supply chain process.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Supported CHP (California Highway Patrol) department by compiling paperwork and taking detailed meeting minutes.
Ensuring arrivals and deliveries go smoothly involves several different duties and responsibilities. Our analysis of a handful of Dispatch Manager job descriptions has led us to create the following list of the most common Dispatch Manager duties and responsibilities.
Dispatch Managers must have a system for keeping track of each employee's productivity, as warehouse work is a very results-orientated position. This duty involves disciplining, and sometimes firing, employees who don't perform up to company standard.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Attended departmental meetings, providing feedback to enhance future performance.
Created agendas and communication materials for team meetings.
Recognized by management for providing exceptional customer service.
Performed site evaluations, customer surveys and team audits.
Earned reputation for good attendance and hard work.
Oversaw all corporate communications to streamline data and information sharing initiatives.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Generated daily operational and sales reports for corrective action or continuous improvement.
Enhanced operational performance by developing effective business development strategies, systems and procedures.