Providing Nursing Leadership in a viable health care system committed to living it’s mission, vision and values through the provision of innovative, compassionate quality care for the persons they serve. Demonstated skill for leading teams and directing complex projects; promotes team success by establishing productive working relationships and facilitating communication. Strong analytic skills and attention to detail. Intuitive nature for recognizing problems, identifying creative solutions, implementing change and evaluating effectiveness of interventions.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Ambitious Board Certified Registered Nurse with exceptional background of performance. Expert in all aspects of patient care with success in working with multidisciplinary teams to create care plans focused on helping patients recover from medical or surgical procedures and manage complex mental disorders. Accomplished in leading unit-based groups to improve delivery of care and patient satisfaction.
- Organized and Efficient
- Conflict Resolution
- Interdisciplinary Collaboration
- Organized and Detail-Oriented
- Creative Problem Solving
- Calm and Effective Under Pressure
Park City, UT, 07/1999 - 01/2008
- SVP of Compliance Internal Audit, Risk,and Project Management for Froedtert & Community Health.
- Manage primary support to Froedtert Hospital, provide project support to Community Hospital.
- Service Line accountablities within Froedtert Hospital are the clinical services (including procedural, diagnostic areas, the Hospital based Clinics and the Nursing Division.
- Work with Senior Leadership, Program Center Directors and their management team to maintain compliance with regulatory, accrediting and governing requirements.
- Patterned assessment (risk) and compliance monitoring/auditing functions with that of the workplan of the Office of the Inspector General.
- Assist with management of hospital complaint process relative to compliance hotline report.
- Have developed and participated in the presentation of housewide compliance training for Leadership, initial staff as well as new staff member orientation.
- Work collaboratively with staff of the Medical College of Wisconsin (compliance Leadership and Physicians in respect to shared concerns.
- Beginning late 2005 Primary responsibility focused to work collaboratively with Physicians and hospital Leadership to support review and management of operational functions of facility relative to emerging technology (products/programs) or research.
- Served as.
City, STATE, 01/2008 - Current
- Responsible for proposal , implementation and on-going overall management of a new system program.
- The Office of Clinical Research & Innovative Care Compliance is responsible for the administrative compliance functions associated with performing clinical research utilizing Froedtert Health, hospital or clinical space, staff, resources, services, and or equipment.
- The program staff work collaboratively with the researcher, their teams and the health system Senior Leadership, Program Center Directors their management team and affiliated institutions, to maintain compliance with regulatory, accrediting and governing requirements as related to research and innovative care.
City, STATE, 11/1999 - 02/2008
- Reporting to Director of Compliance whom reports to the Chief.
- Investigational Review Board Committee Member and Co-Chair for years.
- Worked as laison between facility and outside consultant for pilot Coverage Analysis Program.
- Additional Employment Information available upon request Related Skills.
- Dynamic positive thinking, professionally minded.
- Strong organizational and detail-oriented skills.
- Well regarded for interpersonal, written and oral communication.
- Effectively handle multiple tasks simultaneously, comfortable and capable of setting priorities,limits for self and others.
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School Attended
- Marquette University
- Medical College of Wisconsin
- Indiana University
Job Titles Held:
- BSN RN, Patient Care Compliance Consultant
- Manager
- Patient Care Corporate Compliance Consultant
Degrees
- Bachelor of Science
- Clinical Trial Billing Compliance Boot Camp-Chicago- Certificate
- Customer Services Champion, Froedtert Hospital Human Research Protections Training
- Coverage Analysis Training, McAllister Consulting
- Management Training- Certificate, Froedtert Hospital
- Skillpath Workshops - Coaching and Team Building Teleconference Series/Interpersonal Communication Skills Shared Leadership Series, St. Luke's Medical Center
- Adult Cancer Care – Certificate
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