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bottle service waitress resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • Reliable and Responsible
  • Team Player
  • Works Well Under Pressure
  • Detail-Oriented
  • Friendly and Outgoing
  • Customer Service-Oriented
  • Multitasking and Prioritization
  • Strong Work Ethic
  • Leadership
  • Time Management
Experience
08/2019 to Current
Bottle Service Waitress Faegre Baker Daniels Denver, CO,
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
  • Upsold menu items, promoting bottle list to increase sales.
10/2020 to 06/2021
Lead Image Consultant Carino's Italian Restaurant Amarillo, TX,
  • Maintained professionality and efficiency while working closely with leadership.
  • Knowledge of all products and services the salon offered.
  • Recommend memberships and packages to clients based on how often they were planning to visit the salon weekly.
  • Daily cleaning tasks and weekly deep cleaning of the salons.
  • Dealt with membership cancellations, supply orders, inventory, and maintenance checks throughout the different salon locations.
11/2018 to 08/2019
Receptionist Carino's Italian Restaurant Beaumont, TX,
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Processed payments and updated accounts to reflect balance changes.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
10/2018 to 04/2019
Server Carino's Italian Restaurant College Station, TX,
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
04/2018 to 10/2018
Server Frankie’s Bar & Grille City, STATE,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
10/2016 to 04/2018
Cashier/Customer Service Associate Target City, STATE,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customer questions and provided store information.
  • Processed refunds for worn, damaged and broken merchandise.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
03/2016 to 10/2016
Server TGI Friday’s City, STATE,
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education and Training
Expected in 06/2016
High School Diploma:
Jackson Memorial High School - Jackson,
GPA:
Expected in
: Liberal Arts And General Studies
Ocean County College - Toms River, NJ
GPA:
Additional Information
  • Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Jackson Memorial High School
  • Ocean County College

Job Titles Held:

  • Bottle Service Waitress
  • Lead Image Consultant
  • Receptionist
  • Server
  • Server
  • Cashier/Customer Service Associate
  • Server

Degrees

  • High School Diploma
  • Some College (No Degree)

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