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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Versatile Job Title with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.

Ambitious server with Number years of experience boosting Type sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, Type and Type aspects of items. Logical salesperson focused on upselling Number% of customers resulting in additional earnings for restaurant and tips.

Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Service-oriented Job Title with Number years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Versatile Job Title with Number years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of Number% due to friendliness, speedy service and Action.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Order delivery practices
  • Food running
  • Dining area maintenance
  • Guest seating arrangements
  • Stocking and replenishing
  • Hospitality service expertise
  • High-volume dining
  • Menu presentation
  • Order accuracy
  • Food station setup
  • Daily specials memorization
  • Cash handling
  • Menu memorization
  • Point of sale operation
  • To-go order preparation
  • Beverage preparation
Work History
Bistro Server, -
Aimbridge Hospitality Ypsilanti, MI,
  • Processed orders and sent to kitchen employees by use of point of sales system.
  • Answered customers' questions, recommended items and recorded order information.
  • Moved and set up seating, prepared extra silverware and beverages prior to arrival of large groups.
  • Collected orders and relayed them chefs quickly and accurately.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Asked customers for feedback, solved problems, provided additional items and refills throughout meal.
  • Displayed enthusiasm and promoted excellent service to residents, successfully increasing referrals and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic lobby while maintaining calm, professional demeanor.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Served soda, juice and coffee beverages and offered refills.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supported needs of 2-3 person wait staff who attended to specific needs of countless customers daily for bistro-type restaurant with social relevancy and intentionality.
Dietary Aide, -
Brandon Nursing And Rehabilitation Center, Llc Brandon, MS,
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
  • Reported and documented resident changes in consumption or behaviors.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Arranged tray and or table settings with proper tableware, condiments and tray card.
  • Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
  • Upheld efficiency of meal services by pre-setting tables before residents arrived.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Provided in-depth information on various modes of nutritional care to maximize options and paths to boosting health.
Kitchen Lead, 02/2020 - Current
Taher, Inc. Sleepy Eye, MN,
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Adhered to procedures in preparing food items.
  • Maintained high personal grooming standards and uniform presentation.
  • Pushed, pulled and transported large loads and objects.
  • Lifted and carried heavy materials.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
Breakfast Attendant, 02/2020 - Current
Midas Hospitality Minneapolis, MN,
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
  • Addressed special allergen-free food requests and worked to improve guest experience.
  • Greeted guests and provided special accommodation for handicapped diners and small children.
  • Improved guest comfort and satisfaction through personalized service and support.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
  • Ordered food supplies at end of shift for next day delivery by suppliers.
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Provided attentive service and proactively assessed guest needs.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Assisted customers with carry-out service.
  • Offered product samples, answered questions and helped customers find items.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
Education
: , Expected in
-
Rogers High School - Wyoming, MI,
GPA:
Associate Of Sciences: , Expected in 2014
-
Grand Rapids Community College - Grand Rapids, MI
GPA:
Bachelor In Sciences : Dietetics, Expected in
-
Western Michigan University - Kalamazoo, MI
GPA:
Certifications
  • Area of certification, Company Name - Timeframe

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Resume Overview

School Attended

  • Rogers High School
  • Grand Rapids Community College
  • Western Michigan University

Job Titles Held:

  • Bistro Server
  • Dietary Aide
  • Kitchen Lead
  • Breakfast Attendant

Degrees

  • Associate Of Sciences
  • Bachelor In Sciences

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