Educated career minded individual seeking to obtain a position that will enable usage of strong organizational skills, leader abilities and expertise when working with the general public.
Skills
Responsible, Reliable, dependable, and a great team player.
Great leadership skills
Exceptional Communication Skills
Strong organizational and time management skills.
Strong customer service experience skills.
Experience
04/2017 to Current
Bistro AttendantMarriott － Yorktown , Va
Maintained upscale food and beverage environment for patrons staying at the hotel.
Coordinate meeting space allocations based on hotel needs.
Cook and prepare meals for customers.
Take payments using POS system, via cash, debit or credit cards.
09/2016 to 01/2017
Loader/Unloader AuditorWalmart Ditsribution － Chesapeak , Va
Unload incoming trucks
Seperate palets
Count and lable product
Make and priint lables
Load outgoing trucks
Maintain detailed paperwork in ref to every single product that enters the distribution floor.
11/2012 to 12/2016
Customer Account RepresentativePortfolio Recovery Associates, LLC － Norfolk, VA
Negotiated pay offs, terms of closing accounts and service agreements.
Contact customers on delinquent collection accounts.
Take payment information (debit card, direct checking info
)approve payments arrangements ( Payments in full , Settlements in full)
Managed several Fortune 500 accounts. ( Dillards, Lane Bryant and Sallie Mae)
Built client relationships by acting as the liaison between the company and the third party company.
09/2009 to 04/2012
Account RepNCO Telemarketing － Hampton, VA
Knowledge of standard office procedures.
Coordinate, plan, layout, prepare complex reports
Provide optimal level of customer service and maintain professionalism to resolve customer issues.
Answering phones, taking appropriate messages.
Education and Training
2008
High School Diploma: High School DiplomaPhoebus High School － Hampton, VA, 23666
2011
Massage TherapyEverest College － Newport News , VA, 23607
