Bell Captain Resume Example

Primary Duties:

• Participate actively in the daily operation of the department and have thorough knowledge of all bell service duties, procedures, policies, and systems.
• Maintain harmony among employees, guests and management.
• Interview and hire bell staff, personnel, shuttle bus drivers
• Prepare schedule and work assignments for bell staff/ shuttle drivers.
• Organize and schedule all staff training
• Coach, counsel and evaluate and discipline staff as needed
• Prepare and monitor the departmental budget
• Complete necessary departmental paperwork: progress report, employee time sheets and payroll
• Order newspapers, pay bill and handle newspaper returns
• Deliver, pickup,pay bill, fill out proper forms/charges, etc. for guests and employee dry cleaning
• Cooperate and communicate with housekeeping department and front desk in order to serve guest efficiently
• Perform misc. tasks and duties for smooth operation of department
• Cover all positions when needed
• Keep all department vehicles clean and running well