Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • Strategic planning
  • Managing multiple priorities
  • Conflict resolution
  • Critical thinking
  • Identifying risks
  • Skilled negotiator 
  • Understands various learning styles
  • Inventory control
  • Compensation/benefits administration
  • Staff training
  • Supervision and training
  •  Budget Administration
Professional Profile
Talented Business Analyst with proven success in collaborating with cross-functional and virtual teams to implement best practices and achieve shared goals. Experienced in working across all phases of project lifecycles to meet the stakeholders’ strategic plan.
Relevant Experience
  • Served as key contributing member to Leadership team.
  • Conducted research which led to the development of Young Heroes Outreach Program (Americorps).People Management:
    • People Management:
      • [Eight years as the Site Manager for two locations at Waterworks Auto]
      • [Team Leader - Americorps & Mayor's Impact team during clean sweeps]
Business Development:
  • Successfully grew business by implementing strategies that fostered great credibility to the population we served, reliability, great customer service and citywide recognition for services.

Project Management:
  • Initiated Young Heroes project which resulted in Qualitative research of youth ages 11-17 who attended public schools and were youthful offenders in need of a alternative to placement/ foster care when interviewed. These children were from diverse backgrounds and had different life experiences that we helped empower and nurture on a daily basis. Here we monitored and mentored these youth at the Belle community center. We transported them to all their appointment to (court, from school to the program to home every night, and all scheduled events for youth in program). We helped the youth with their homework, had team building exercises and did a community project every Monday-Friday. We had a large success rate of individuals complete the program and be integrated into society again while we had only two recidivist from our youth.
Behavioral Specialist, 11/2015 - 11/2015
Apis Management Services New Castle, DE,
  • Responsible for introducing coping skills and helping develop behavioral management plans for teenagers ages 12-17.
  • Completed Theraputic Crisis Intervention training as well as training in de-escalation and Dialectal Behavioral Therapy.
  • Collaborated with on -site Social Worker and staff members to assess resident's needs and how to best to address them.
  • Developed meaningful and positive relationships with children while uncovering roadblocks to their success and responding appropriately to remove them.
Mentor, 06/2015 - 06/2015
Norsk Hydro Asa Jaipur, IN,
  • Engaged in academic activities with selected students either one-on-one or with small groups.
  • Maintained positive rapport with teachers, students, parents, and administration.
  • Participated in multi- discipline staffing for Individual Treatment Planning.
  • Advocated for youth within the court system after incarceration Transported youth to and from court proceedings Empowered youth to make positive life choices and enabled them to maximize their potential.
  • Maintained detailed and accurate case notes after each interaction with mentees for review by Case Manager.
  • Raised awareness of support services available to mentees while making necessary referrals.
Management, 05/2005 - 2013
Mcdonald's New Boston, TX,
  • Ensured work was accomplished in a safe manner in accordance with established operating procedures and practices.
  • Ensured the availability of professional talent needed to meet business objectives.
  • Ensured exceptional client service and quality product offerings.
  • Recruited, retained and developed staff.
  • Established and maintained effective communication system. Eight years of management experience.
  • Ensured that team member responsibilities were defined and understood.
  • Established and maintained effective communication system.
Bachelor of Science: Criminal Justice, Expected in August 2013
State University of New York - Buffalo,
GPA: GPA: 3.0/4.0
Criminal Justice GPA: 3.8/4.0
Master of Science: Multidisciplinary Studies, Expected in 2016
Master's of Applied Science - Buffalo, NY
GPA: 3.5/4.0
  • Phi-Theta Kappa National Honor Society Volunteer during Anne Frank Week
  • Participant in Community Service Day Participant/ blood donation
  • Criminal Justice club Theatre club
  • VOLUNTEER/ INTERN EXPIERIENCE Americorps, 2011-2012
  • Clean air coalition
  • 2011 Back to basics outreach ministries affiliate
  • Americorps alumni
  • Buffalo State Alumni
  • Erie Community College Alumni
  • God's Children Cowboy's Little League football Coach and team father​
  • Past and current academic knowledge
  • Case Manager
  • Crisis Intervention
  • Detailed note taking
  • rapport with all staffing
  •  Planning
  • Administrative Skills
  • Analytical Skills
  • Hard-worker
Additional Information
  • CAMPUS INVOLVEMENT Phi-Theta Kappa National Honor Society.
  • Volunteer during Anne Frank Week at Buffalo State College
  • Participant in Community Service Day
  • Participant/ blood donation
  • Criminal Justice club Theatre club
  • VOLUNTEER/ INTERN EXPIERIENCE Americorps 1700 hours, 2011-2012
  • Clean air coalition, 2011
  • Back to basics outreach ministries 2009-2011.
  • Served as President of student Government at Erie Community College in 2009.  

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Resume Overview

School Attended

  • State University of New York
  • Master's of Applied Science

Job Titles Held:

  • Behavioral Specialist
  • Mentor
  • Management


  • Bachelor of Science
  • Master of Science

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