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Beertender Resume Example

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BEERTENDER
Summary

Seeking an opportunity where I am able to perfect the skills I have gained while also gaining more knowledge to propel my career. I am a hard worker that will learn and catch any hard ball thrown at me if given the opportunity.

Skills
  • Safe food handling
  • Conflict and dispute resolution
  • Relationship management
  • Credit card payment processing
  • Product organization
  • In-store support
  • Conflict mediation
  • Store maintenance
  • Cutting and slicing techniques
  • Dish preparation
  • Grilling
  • Frying
  • POS systems
  • Liquor regulations and compliance
  • Cash management
  • Customer greeting
  • Product recommendations
Experience
Beertender | 02/2020 to Current
Twenty Brew Taproom - Westminster, CO
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stocked bar
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Established membership loyalty, executing flawless customer retail account management.
  • Replenished shelves to maintain adequate merchandise levels.
Cook | 08/2017 to 09/2018
World Famous Dark Horse - Boulder, CO
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
Cashier | 05/2014 to 07/2017
Whole Foods Market - Boulder, CO
  • Helped customers find specific products, answered questions and offered advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
Assistant Manager | 12/2015 to 01/2017
Viking Liquor & Spirits - Boulder, CO
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Delegated daily tasks to team members to optimize team productivity.
  • Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21.
  • Cleaned and restocked aisles through shifts to maintain customer-ready store.
  • Kept till neat and accurate and secured large bills in safe to minimize losses from theft.
  • Inspired customers to try new items by educating on wines and store promotions.
  • Helped customer locate and select appropriate merchandise throughout store.
Education and Training
Centaurus High School - Lafayette, CO
High School Diploma
05/2014
Auguste Escoffier School of Culinary Arts - Austin, TX
Associate of Arts
Culinary Arts

Associates of applied science in Culinary Arts

Certificates: Servsafe Certified, valid thru November 2021

TABC certified

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Resume Overview

Companies Worked For:

  • Twenty Brew Taproom
  • World Famous Dark Horse
  • Whole Foods Market
  • Viking Liquor & Spirits

School Attended

  • Centaurus High School
  • Auguste Escoffier School of Culinary Arts

Job Titles Held:

  • Beertender
  • Cook
  • Cashier
  • Assistant Manager

Degrees

  • High School Diploma
    Associate of Arts

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