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Barista Trainer Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Focused on giving customers positive experiences every visit. Skilled at helping new employees serve customer needs to build loyalty and earn repeat business.

Skills
  • Administrative duties
  • Microsoft Office (word, excel)
  • Photography
  • Adobe suites (photoshop, lightroom,premiere, animate, illustrator)
  • Cashier
  • Excellent customer service
  • Inventory management
  • Set Design
  • Training background
  • Health codes understanding
  • Sales expertise
  • Calm under pressure
  • POS system operation
  • Traditional fine art skills
  • Superb attention to detail
  • Mural and scenic art creation
  • Studio management
  • Printmaking
  • Watercolor
  • Preparing exhibits
  • Script creation
  • Entertainment
  • Safe food handling
Experience
05/2017 to Current Barista Trainer Caesars Entertainment Corporation | Joliet, IL,
  • Provided individualized instruction to match personal strengths, background and learning style of each employee.
  • Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Prepared more than 200 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Performed minor maintenance and repairs on most equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Decreased food and utensil waste by 40% through donating to homeless.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Greeted guests with pleasant smile and superior customer service.
  • Drove business growth and community visibility through implementation of targeted marketing and sales strategies through the creation of artistic murals on the windows.
02/2020 to 04/2020 Server Hilton Worldwide | Sacramento, CA,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Upsold customers and optimized table-turns to outperform average sales by 30%.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
05/2019 to 03/2020 Experience Specialist Valet Living | Westwood, MA,
  • Built detailed knowledge on the different artists backgrounds to thoroughly answer guest questions.
  • Curated spiels customized to guests and intended purpose of rooms.
  • Ensured each room is replenished with proper inventory at all times, as well as constantly maintaining cleanliness and aesthetic.
  • Kept up with various types of inventory management, and created organizational systems to help with efficiency.
  • Well versed in ticketing, and third party systems.
  • Researched topics that pertained to tour locations so that such information could be added to scripts.
  • Managed guest financial transactions and collected payments via cash, check and payment card.
  • Developed guest relationships to achieve high level of satisfaction.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
12/2014 to 01/2016 Assistant Teacher Jccs Of North America | Berkeley, CA,
  • Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
  • Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Supervised students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Maintained daily calendars, set appointments with parents and planned daily office events.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Maintained accountability for building keys, master keys, and access cards.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Raked leaves, shoveled snow, cut and watered grass and picked up garbage to maintain grounds.
Education and Training
Expected in Associate of Arts | Fine Arts Fashion Institute of Technology, New York, NY GPA:

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Resume Overview

School Attended
  • Fashion Institute of Technology
Job Titles Held:
  • Barista Trainer
  • Server
  • Experience Specialist
  • Assistant Teacher
Degrees
  • Associate of Arts