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Banquet manager Resume Example

Resume Score: 80%

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BANQUET MANAGER
Summary

High-energy Banquet manager focused on promoting customer satisfaction and loyalty creating positive relationships with guests through exceptional service and maintaining outstanding hotel accommodations.



Highlights
  • Staff management
  • Exceptional multi-tasker
  • Operations management
  • Communicates effectively
  • Organize nature
  • Punctuality
  • Deep insight into dining etiquettes and mannerisms
Accomplishments

Earned “Leader of the Quarter” at Sheraton Ann Arbor Hotel October-December, 2012

Received numerous letters of appreciation for outstanding service.

Maintained a guest satisfaction rating of greater than 98% since July ,2009.

Experience
December 1994
to
March 2013
Sheraton Ann Arbor HotelAnn Arbor, MIBanquet manager

Managed all aspects of banquet facility setup,food and beverage.

Supervised banquet servers, attendants and bartender staff.

Carry out disciplinary action and supervise performance as required.

Cost control by assisting management regarding food beverage,decoration and other equipment purchase.


February 1991
to
September 1994
Radisson HotelYpsilanti, MIAssistant Banquet Manager

Assisted banquet manager with the operation of department by ensuring all work is done in a specific time.

Ensure the cleanliness of department was maintained.

Made sure bills were completed and signed by guests.

April 1988
to
January 1991
Radisson HotelYpsilanti, MIbanquet supervisor

supervised banquet houseman and server staff ensuring proper setup and service for meetings and meal functions.


March 1984
to
March 1988
Sheraton innAnn Arbor, MIbanquet server/coffee breaks

served meals in a banquet setting for weddings and receptions.

setup and put out coffee breaks for meeting functions.

Education
1980
Ypsilanti High SchoolYpsilanti, MI, WashtenawHigh School Diploma: College prep
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Resume Overview

Companies Worked For:

  • Sheraton Ann Arbor Hotel
  • Radisson Hotel
  • Sheraton inn

School Attended

  • Ypsilanti High School

Job Titles Held:

  • Banquet manager
  • Assistant Banquet Manager
  • banquet supervisor
  • banquet server/coffee breaks

Degrees

  • High School Diploma : College prep

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