I have been in the baking industry for about 15 years. I have been in a retail environment for most of that time. I have lots of experience in customer service as well as production and management. I am also an accomplished trainer.
Supervise a team of 14+ members to satisfy and delight guests. Produce high quality, all natural baked goods. Properly maintain bakery equipment and report issues to direct team leadership. Oversee daily as well as monthly/quarterly inventory levels. Ordering and receiving of ingredients and other products for retail sales.
Implemented and supported company initiatives and programs.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.Displayed a positive and friendly attitude towards customers and fellow team members.Mixed, weighed and proofed ingredients in accordance with bakery recipes.Prepared bakery and specialty products such as bagels, breads and pastries.Continually supervised the training and cross training of all pastry staff for all phases of preparation.
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Followed proper food handling methods and maintained correct temperature of all food products.Quickly and courteously resolved all guest problems and complaints.Mixed, weighed and proofed ingredients in accordance with bakery recipes.Properly frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.Validated weights and pricing with a scale printer machine.Correctly operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.Maintained highest standards of bakery product quality.Correctly and safely operated all kitchen equipment in accordance with set guidelines.
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