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Bakery Manager Resume Example

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Karen
Dodd
Professional Summary

Efficient Bakery Manager with an immense understanding of production techniques and operations procedures. Able to stand for many hours and work a very flexible schedule. Profound knowledge of catering services and bakery products. Outstanding organizational and communication abilities. Attentive Grocery Store Associate with experience in both bakery and prepared foods. Commitment to highest standards of food safety and providing excellent customer service. Consistently recognized by superiors and customers for knowledge of product shelf locations and stocked inventory.

Skills
  • Gluten-free baking
  • Commercial production
  • Baking equipment maintenance
  • Recipe creation and conversion
  • Food management experience
  • Employee scheduling
  • Excellent customer service skills
  • Management
  • Self motivated
Education
Westwood High School City01/1985High School Diploma
Miami Dade CollegeCity, StateAssociate of Arts: Social Work
Work History
Company Name- Bakery Manager
City, State01/2015 - Current
  • Managed all baking operations professionally and handled all problems confidently.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Iced and airbrushed cakes and other pastries for customized orders.
  • Cleaned and maintained kitchen equipment and oven.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Recruited, hired and trained staff of efficient, hardworking associates.
  • Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
  • Established and maintained positive vendor relationships.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Managed inventory, labor, expenses and other operational processes.
Company Name- Bakery Manager
City, State01/2012 - 12/2014
  • Managed all baking operations professionally and handled all problems confidently.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Iced and airbrushed cakes and other pastries for customized orders.
  • Cleaned and maintained kitchen equipment and oven.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Company Name- Customer Service Manager
City, State02/2000 - 12/2012
  • Exceeded team goals and collaborated with staff members


    to implement customer service initiatives.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
  • Devised and published metrics to measure organization's success in delivering world class customer service.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
Company Name- Bakery Manager
City, State05/1997 - 01/2000
  • Managed all baking operations professionally and handled all problems confidently.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Maintained and controlled inventory of baked goods.
  • Maintained cleanliness and hygiene in bakery premises.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Cleaned and maintained kitchen equipment and oven.
  • Recruited, hired and trained staff of efficient, hardworking associates.
Travelling

I love to drive so I like long drives to anywhere. I am always the designated driver.

I plan trips for the family and group outings for my fellow employees

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Resume Overview

School Attended

  • Westwood High School
  • Miami Dade College

Job Titles Held:

  • Bakery Manager
  • Customer Service Manager

Degrees

  • High School Diploma
    Associate of Arts : Social Work

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