Knowledgeable and dedicated customer service professional with extensive experience in the Automotive industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
More than doubled the shop's fleet services with a successful outreach program to local businesses in the area.
Expanded the representation of women in the industry through education of female customers and promoting an interest in the industry.
Promoted employee growth by staging hiring events at the local trade and high schools.
Yielded a high degree of moral among employees by providing a cohesive and positive environment, where employees were able to reach their full potential.
Wyotech Technical School: AS Degree in Service Management, 4.0 GPA, Honor Roll, Motorcycle Core Program & Business Specialty
Graduate with Honors
Any gaps present in my resume will reflect time spent moving and resettling and caring for my children as a stay at home mom.
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