AUTOMOTIVE / DIESEL TECHNICIAN / SERVICE REPRESENTATIVE
I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignment sand deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels. With 2 years of experience working with Hydrogen gas Fuel Cell Technician. Trained in project and time management with extensive knowledge of service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability, efficiency and drive business results.
Skills
Database Specialist
Hydraulic - Electro Equipment Usage
Professionalism
Mechanical Inspections,
Service Audits
Customer Service Skills
Time Management Computers and Electronics
Troubleshooting Repairs
Complex Problem Solving
Customer Service Skills
Electrical Systems
Equipment Maintenance
Service Training
Overseeing garage operations
Customer Relations
Inventory organizing
Work History
06/2017 to 06/2018
Automotive TechnicianSun Devil Auto – Phoenix, AZ,
Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
Examine vehicles to determine extent of damage or malfunctions.
Repair, reline, replace, and adjust brakes.
Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
Test and adjust repaired systems to meet manufacturers' performance specifications.
Repair and service air conditioning, heating, engine-cooling, and electrical systems.
Review work orders and discuss work with supervisors.
Maintain cleanliness of work area.
Repaired suspensions and aligned vehicles.
Used specialized tools to detect leaks in gas and refrigerant systems.
Communicated issues to leaders and helped develop solutions.
05/2016 to 05/2017
MOBILE SERVICE TECHNICIANAmerit Fleet Solutions – Camarillo, CA,
Mobile service, fleet technician on light, medium and heavy duty vehicles and light and heavy equipment.
Responded to customer requests via telephone and email.
Performed annual service visits and completed preventative maintenance on all systems.
Operated all hand tools and power equipment according to company safety procedures.
Properly completed work reports for each field visit.
Reviewed all aspects of the job upon completion to alleviate equipment failure and prevent callbacks.
Discussed and recommended service options with customers and explained the costs involved.
Coordinated maintenance and responded to repair calls for assigned sites.
Performed routine maintenance on equipment, as needed.
Demonstrated respect, friendliness and willingness to help wherever needed.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Proved successful working within tight deadlines and fast-paced atmosphere.
Created plans and communicated deadlines to ensure projects were completed on time.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
09/2014 to 07/2016
AAA TechnicianR.B. Towing – City, STATE,
Tow truck driver emergency road side assistance for lock outs, battery
service and installations and flat tire repair/replacement.
06/2006 to 08/2014
Wheeled Vehicle MechanicUnited States Army – City, STATE,
As an integral member of the Mechanical Maintenance team, the Wheeled Vehicle Mechanic handles the maintenance and repair of light and heavy tactical vehicles and select armored vehicles.
The Wheeled Vehicle Mechanic is primarily responsible for supervising and performing maintenance and recovery operations on wheeled vehicles and associated items, as well as heavy-wheeled vehicles.
Sought out opportunities to gain new skills in different areas of vehicle repair and maintenance.
Attended safety meetings and implemented policies with junior team members.
Performed safety and emissions inspections.
Troubleshot and diagnosed faults with all types of vehicle systems and components.
Completed minor maintenance such as replacing gaskets, flushing coolant and performing tune-ups.
Maintained cleanliness, safety and efficiency of garage.
Changed, rotated and balanced tires.
Communicated issues to leaders and helped develop solutions.
Delegated jobs to subordinates and monitored the quality of work.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Performed wheeled vehicle recovery operations.
Assessed vehicles to identify degree of malfunction or damage.
Education
Expected in to to
Diploma: Automotive and Diesel/Industrial Technology Universal Technical Institute - Rancho Cucamonga, CA GPA:
Expected in 11/2016 to to
Associate of Science: Automotive Technology / Diesel Technology Universal Technical Institute - Rancho Cucamonga, CA, GPA:
Expected in to to
Diploma: General Education Garey High School - Pomona, CA GPA:
Expected in to to
Associate of Science: Law Enforcement Mt San Antonio College - Walnut, CA GPA:
Additional Information
Awards: : , Good Conduct Medal (2) National Defense Service Medal
Humanitarian Service Medal Global War on Terrorism Service Medal Secret
Clearance Army Service Ribbon Korea Defense Service Medal Driver &
Mechanic Badge -Mechanic
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