A US Army Florida National Guard Member dedicated team player and expert soldier adept at managing equipment, performing patrols and providing updates to unit leaders. Proficient in assessing risk, maintaining safety gear and evaluating terrain. Current graduated from horizontal construction engineering school.
Talented Automotive Service Technician adept at performing skilled work on complex electrical and mechanical automotive systems. Detail-oriented and adaptable with excellent problem-solving and critical thinking skills and specific expertise in major European/Asian models. Over 12 years of experience in fast-paced car garage. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Knowledgeable Delivery Driver with 2 years of experience, clean driving record and CDL Class B license. Clean-cut appearance and exceptional people skills with commitment to honest communication and punctual work.
Skills
Parts ordering and replacement
Hydraulic systems
Vehicle maintenance and repair
General vehicles experience
Troubleshooting
Bay maintenance
Diagnostic Assessment
Able to lift 45 lbs.
Maintaining records
Maintenance scheduling
Diagnostic abilities
Electrical understanding
Hazmat knowledge
Troubleshooting and diagnostics
Troubleshooting skills
Operating pneumatic tools
Customer Service
Electrical circuits diagrams
12 volt expert
European/Asian expertise
Clean MVR
Cargo handling
Customer-oriented
Air Brake Certification
Preventive maintenance
Class B license
Shipping and receiving
Freight labeling
Warehouse tools operation
Materials handling and transport
Invoice verification
Wrapping and boxing
Inventory organization
Forklift certified
Quality control
Forklifts
Material Safety Data Sheets
Heavy equipment operator
Safe equipment operation
Safety procedures
Materials movement
Friendly, positive attitude
Fluent in Spanish
Fluent in Portuguese
Experience
02/2015 to Current
Automotive Service TechnicianTire Discounters – Dry Ridge, KY,
Calibrated repaired systems to meet performance specifications outlined by manufacturers.
Wrote up detailed repair orders outlining all actions and estimated costs.
Rebuilt components and systems to correct faults and achieve desired performance levels.
Inspected vehicles to assess damage and strategize repair plans.
Optimized functionality of automotive equipment and systems with skilled tuning of settings.
Adjusted, repaired or replaced defective automotive parts.
Tested vehicles to assess individual components and systems.
Tracked mechanical and repair problems and discussed solutions with shop leadership.
Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
Answered customer questions and discussed options face-to-face, over the telephone and via email.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
09/2019 to 01/2020
Delivery Truck DriverMclane Company – Lake Oswego, OR,
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Performed deliveries throughout greater Massachusetts area.
Verified order details at distribution center and customer locations to prevent errors.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Operated shredder truck to move confidential products and materials across Massachusetts.
Ran routes of up to 100 miles per day to efficiently deliver 10+ orders.
10/2016 to 11/2018
Delivery Truck DriverMclane Company – Lakewood, WA,
Contacted customers prior to delivery to confirm and coordinate delivery times.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Completed mandatory-hour OSHA training in safety operations.
Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
Unloaded packages from 26' trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
Performed deliveries throughout greater North Georgia area.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Verified order details at distribution center and customer locations to prevent errors.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Notified customers of potential late deliveries, which resulted in 95% decrease in calls to company support line.
Loaded products weighing up to 2,000 pounds onto trailers for delivery.
Operated 26' box truck to move MRO products and materials across Georgia.
01/2009 to 12/2010
Warehouse AssociateHorizon Global Corporation – Plymouth, MI,
Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
Inspected and moved products to designated areas in warehouse.
Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Contributed ideas on ways to improve or optimize warehousing procedures.
Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
Sustained safety protocol with 100% incident rate by monitoring usage of equipment and materials.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
Education and Training
Expected in 11/2003 to to
High School Diploma: EE Professor Casemiro Poffo - Brazil, GPA:
Accomplishments
Continuously maintained an accident and incident-free driving record for more than 7 years.
Consistently maintained high customer satisfaction ratings.
Activities and Honors
Graduated November of 2020 from US Army Corps Of Engineers as a
Heavy equipment Operator
Platinum Award -2018 By The Vice President Of The Home Depot
Recognition Award-2017 By Transportation Manager
Additional Information
LANGUAGES:
English, Portuguese, Spanish
Certifications
Forklift Operator, Interline Brands Inc - 2009
Hazmat Safety Training - 2018
Commercial Drivers License - 2018
JJ Keller Associate , Atlanta- Certificate
October 2016,May 2017, April 2018
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