Automotive Service Technician resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

  • Engine installations
  • Parts ordering and replacement
  • Vehicle maintenance and repair
  • Hydraulic systems
  • Engine overhauls
  • Writing work tickets
  • Diagnostic Assessment
  • Troubleshooting
  • Diagnostic skills
  • Diagnostic abilities
  • Electrical understanding
  • Electrical circuits diagrams
  • Time Management
  • Troubleshooting and diagnostics
  • Customer Service
  • Maintaining records
Automotive Service Technician, 09/2018 - Current
Colony Tire Corporation Garner, NC,
  • Diagnose and repair computer, electronic and electrical systems.
  • Reprogrammed and updated computer systems.
  • Assessed customer complaints by verbal communication and isolating complaint during road tests.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Developed in-depth understanding of [Type] systems and components to more quickly and efficiently perform repairs.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Detected combustible gas and refrigerant leaks using special instruments.
Shop Forman/ Virginia State Inspector, 10/2015 - 06/2018
Cargomatic San Leandro, CA,
  • Directed all documentation, implementation, regulatory compliance, systems maintenance and resource and material procurement activities.
  • Trained, coached and supported staff members to maximize productivity.
  • Trained and mentored employees in procedures and performance improvement strategies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Master Technician/ Virginia State Inspector, 06/XXX - 10/2015
Action Cadillac City, STATE,
  • Learned all aspects of [System] and [System] to complete repairs according to up-to-date specifications and standards.
  • Sourced, arranged and supervised supply inventory for most common equipment and tools.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Developed in-depth understanding of [Type] systems and components to more quickly and efficiently perform repairs.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
Operations Manager, 07/2008 - 04/XXX
Cottman Transmission And Total Auto Care City, STATE,
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Limited inventory discrepancies by creating online inventory system using Quickbooks.
  • Implemented process improvements based on identification of productivity or quality issues.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
Education and Training
High School Diploma: , Expected in
Kempsville High School - Virginia Beach, VA
Associate of Applied Science: , Expected in
Tidewater Community College - Norfolk, VA
: Automotive Technology, Expected in
GM Factory Training - Alexandria, Va.,
: FAA Pilot Certification, Expected in
Adventure Aviation - Chesapeake, VA,
  • FAA licensed Pilot
  • Former Chief Financial Officer, Virginia Chevy Lovers Car Club
  • Co-Founder, Landstown Commons Saturday Night Cruise-in
  • ASE and GM Certified Master Technician
  • 14 Years of Management Experiance
  • Co-Founder CrossLife Church

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Kempsville High School
  • Tidewater Community College
  • GM Factory Training
  • Adventure Aviation

Job Titles Held:

  • Automotive Service Technician
  • Shop Forman/ Virginia State Inspector
  • Master Technician/ Virginia State Inspector
  • Operations Manager


  • High School Diploma
  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: