Sales Representative trained in all aspects of customer relations, contract preparation and route management. Organized, detail-oriented and resourceful. Seeking ground-floor position with growing company. Motivated food serving professional with 3+ years food and beverage experience in casual and fine dining. Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organizational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
Typing Speed 45 Words Per Minute
Email Software (Outlook, Thunderbird, etc.)
Graphics or Drawing Software (Photoshop, etc.)
Internet Browser (Internet Explorer, Firefox, etc.)
Peripheral Devices (Scanners, Printers, etc.)
Word Processing Software (Word, Wordperfect, Excel, etc.)
Summary of Skills
Customer service mindset
Excellent verbal communication
After sales support
Microsoft Excel proficiency
Time management ability
Answered telephone calls and responded to inquiries.Assisted in maintaining preparation and service areas in a sanitary condition.Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.Cleaned and organized eating, service and kitchen areas.Cleaned and sterilized equipment and facilities.
09/2015 to Current
Automotive SaleDon Elliott Autoworld - Wharton, TexasCold-called prospective customers to build relationship. Greeted store customers promptly and responded to questions with knowledgeable service. Completed documentation for product and service sales. Maintained productive relationships with existing customers through exceptional follow-up after sales. Generated high volume of referrals. Updated database with customer and sales information. Delivered products to customers in timely manner. Established new customer accounts.
06/2014 to 07/2015
Food Service/DeliBuc-ee\'s - Wharton, TexasApportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned and prepared various foods for cooking or serving Located items requested by customers Performed dishwasher duties Performed serving, cleaning, and stocking duties in establishments Monitored cooking completion times for efficient use of ovens and other equipment. Designed appealing product displays.
09/2004 to 07/2014
Cashier/Waitress/CookMach\'s Restaurant - Boling, TexasAssessed customer needs and responded to questions. Cleaned and straightened work area. Worked with customer service to resolve issues. Operated cash register with proficiency. Provided courteous and informative customer service in an open kitchen format. Followed proper food handling methods and maintained correct temperature of all food products. Quickly and courteously resolved all guest problems and complaints. Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer.
05/2002 to 06/2004
Assistant ManagerTaco Casa - Marble Falls, TexasScheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Developed and maintained exceptional customer service standards. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
High School Diploma: BasicsQuest High School - Burnet, Texas, United State