Attentive Automobile Service Manager with comprehensive knowledge of the automobile industry. Adept at providing an
optimal level of customer support that includes speedy resolutions to customer service issues. Specialize in managing an
able staff to meet customer expectations.
05/2013 to Current
Automobile Service ManagerSmitty's Auto World － Parkland, CA
Ensured that warranty specifications were upheld when work was performed Managed vehicle repair requests and regular service appointments Maintained inventory of replacement parts and prepared purchase orders Prepared shop displays of auto parts Inspected vehicle repairs Provided regular employee evaluations Ensured compliance with shop standards.
06/2011 to 05/2013
Automobile Service ManagerNew Parkland Ford － Parkland, CA
Clearly defined employee responsibilities and tracked performance.
Assisted with initial diagnostics and supervised vehicle work.
Ensured that customer and employee areas were kept clean and organized.
Managed service requests and prepared a database listing such requests.
Ensured timely completion of vehicle services.
Coordinated with sales team to prepare marketing strategies.
Education and Training
Bachelor's Degree: Automotive TechnologyUniversity of California － Parkland, CAAutomotive Technology
Associate's Degree: Business ManagementUniversity of California － Parkland, CABusiness Management Want more? Check out our other examples. See More Examples