Resourceful Auto Detailer dedicated to providing elevated customer service to generate a loyal clientele. Dependable with 10+ years of experience in cleaning vehicle exterior and interior using cleaning solutions, water, cloths and brushes. Proficient in applying paints, dyes, polishes, conditioners, waxes and masking materials to vehicles to preserve, protect and restore color or condition.
Stock in vehicles when they arrive from auction.
Prepare and move vehicles around the Reconditioning Center for distribution to retail.
Detail vehicles – Wash and buff, minor paint touch-up, vacuum interior and clean any other additional surfaces.
Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles.
Perform inspections and keep complete, accurate records of the vehicle's condition.
Identifying and completing repairs effectively the first time, to minimize re-work and delays in production.
Work in ways that decrease possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
Working with Reconditioning Center Management to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
Technical Skills & Qualifications
5+ years of Customer Support experience
Experience with high volume customer calls
Familiar with IT Protocols: IP4v, DNS, DHCP, FTP
Configure LANs such as a Home Network or Office; skilled in troubleshooting wireless connectivity
Basic Programming ( Java, HTML)
Skilled in the installation and configuration of hardware and software
Troubleshoot and replace faulty hardware including disk drives, network cards and peripherals
Install drives, memory, sound/video cards and network cards
Microsoft Office Certification; proficient in MS Word, MS Excel, and MS PowerPoint
Trained in Lotus Notes, SAP, ESS, COMTRAC, SharePoint, Nexus Lexus Office Procedures
Highlight proficient with administrative functions: filing, editing, telephone etiquette
Customer Service Skills
Type 30 WPM
Georgia Work Ready Certificate (Bronze Level)
Graduated with 3.12 GPA
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