Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in Care industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Motivated Customer Service Representative with over ten years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in English.
- Customer Service
- Assembly/Manufacturing
- Final Finish
- Attention to detail
- Quality Control
Laurel, IN, 01/2019 - Current
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Provided mobile detailing services to clients at places of employment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Washed, waxed, polished, buffed vehicles.
- Have done some window tenting.
- Managed about 8-10 vehicles per day.
- Established good
Pullman, WA, 11/2017 - 01/2019
- Completed daily orders with expert picking and packing of shipments
- Protected materials for transport by correctly packaging products in boxes and crates
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor
- Kept records accurate and current by documenting movements in company system
- Monitored outgoing packages for proper labels and accurate address information
Richmond, VA, 10/2005 - 10/2017
- Performed 50 inspections daily and kept complete, accurate records of vehicle condition
- Provided mobile detailing services to clients at places of employment
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations
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School Attended
- Southwood Jr Sr High School
- Upper Wabash Vocational School
Job Titles Held:
- Auto Detailer
- Packer Operator
- Auto Detail
Degrees
- High School Diploma
- Certificate of Completion
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